Service Technician

National Carwash Solutions; Vancouver; On-site; Full time

Job summary

A leading company in vehicle wash solutions is seeking a Service Technician to perform maintenance and repairs on various equipment. The role involves troubleshooting, customer training, and ensuring equipment functionality. Ideal candidates will have strong mechanical skills and a clean driving record. Join us to help maintain high standards in service and customer satisfaction.

Qualifications

• At least 3 years experience as a Service Technician or in a related field.
• Clean driving record with no more than 3 violations and 2 preventable accidents.

Responsibilities

• Perform service work on vehicle wash equipment including troubleshooting.
• Conduct inspections and maintain inventory of parts.
• Train customers on operation and maintenance of equipment.

Skills

Mechanical work

Plumbing

Electrical work

Customer service

Communication

Time management

Education

High school diploma

Tools

Microsoft Suite

Google Suite

Forklift

Job description

Join to apply for the Service Technician role at National Carwash Solutions.

Job Summary:

As a Service Technician, you will operate on-site to perform preventative maintenance, repair equipment, and install replacement parts related to RYKO, MacNeil, and competitor's vehicle wash equipment and accessories. The Service Technician will also train customers on basic equipment maintenance.

Job Duties:

1. Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action.
2. Replace, repair, or adjust parts and systems as necessary.
3. Conduct inspections, lubrications, and checks on wax and detergent levels as per preventative maintenance contracts.
4. Run equipment through cycles to ensure proper functioning.
5. Advise customers on necessary service work and recommend replacements of worn or damaged parts or systems.
6. Inspect equipment post-installation to ensure proper function.
7. Provide training to customers on operation and maintenance of equipment.
8. Develop and maintain good rapport with customers to ensure satisfaction.
9. Deliver parts, chemicals, or supplies as needed.
10. Complete work orders, expense reports, and time logs.
11. Stay updated on equipment changes through manuals, service bulletins, videos, or engineering documents.
12. Maintain inventory of parts on service vehicle and in warehouse.
13. Report significant problems or barriers to the Service and District Manager.
14. Comply with all safety and regulatory laws and company policies.
15. Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• At least 3 years experience as a Service Technician or in a related field.
• Clean driving record with no more than 3 violations and 2 preventable accidents in the past 5 years.
• No recent impaired driving convictions or pending charges.
• Interest and aptitude in mechanical, plumbing, and electrical work.
• Ability to interpret manuals and instructions.
• Ability to work independently or in a team.
• Forklift experience or certification preferred.
• Strong customer service and communication skills.
• Ability to multitask and manage time effectively.
• Intermediate computer skills with Microsoft and Google Suite.
• Good eyesight to read blueprints and documents.

Physical Requirements:

• Lift items up to 50 lbs.
• Perform bending, stooping, kneeling, reaching, twisting, and climbing.
• Stand for prolonged periods.

Additional Information:

Hourly wage range: $26-30 based on experience.

Reasonable accommodations may be made for individuals with disabilities. The company retains the right to change duties as needed. We are an Equal Opportunity Employer.