Service Technician

Kärcher; Mississauga; On-site; CAD 71,000 - 73,000; Full time

Job summary

Kärcher is seeking a skilled Service Technician in Mississauga to ensure optimal product performance and support customer satisfaction. The role requires technical expertise in repair and maintenance, with a focus on customer relationships and effective documentation through CRM. Join a supportive work environment that values work-life balance.

Benefits

Flexible working arrangements

Competitive Compensation Plan and Employee benefits

Supportive and progressive work environment

Emphasis on work-family balance

Inclusive and accessible workplace

Qualifications

• At least 3 years’ experience as a Service Technician with commercial cleaning equipment.
• Strong problem-solving abilities and analytical skills.
• Willingness to travel.

Responsibilities

• Assess, test, repair, and service products for optimal performance.
• Maintain customer relationships and address technical questions.
• Document work data using the CRM-System.

Skills

Problem solving

Analytical thinking

Customer centric mindset

Communication skills

Education

Professional training in Electronics, Mechanics and Hydraulics

Tools

CRM

SAP

MS Office

Google Suite

Job description

Pay: $71,000- $73,000 CAD depending on experience.

This Is How You WOW

• Assess, test, repair, and service products to ensure optimal machine performance and minimize downtime.
• Maintain customer relationships by addressing technical questions.
• Consult and train the customers on how to work efficiently with Kärcher products.
• Document the collected data from work using the CRM-System.
• Support lead generation of new orders while assessing customer equipment.
• Managing inventory of vehicle stock.
• Represent and promote Kärcher products in a professional manner.
• Perform duties in accordance with health and safety standards.
  
  

It would be WOW if you would bring this in:

• Professional training in Electronics,Mechanics and Hydraulics.
• At least 3 years’ experience as a Service Technician with commercial cleaning equipment, appliances, or similar equipment
• Basic computer skills in MS Office or Google Suite, CRM, SAP
• Excellent written and verbal communication skills
• Experienced with problem solving, analytical thinking and methodical approach
• Customer centric mindset
• Strong problem solver, analytical thinker and methodical.
• Highly motivated who works well in both a team and independently
• Willingness to travel
• Language: English
  
  

Our Kärcher WOW-package

• Flexible working arrangements
• Competitive Compensation Plan and Employee benefits package
• A supportive and progressive work environment
• A unique working atmosphere, emphasizing a work-family balance.
• Commitment to an inclusive, equitable and accessible workplace.
  
  

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Fabiana Valbuena | Talent Acquisition Manager

[e-mail]