Field Service Engineer II (Toronto REMOTE)

myGwork - LGBTQ+ Business Community; Toronto; Remote; CAD 65,000 - 85,000; Full time

Job summary

Join a leading company as a Field Service Engineer II, where you will enhance customer experiences by providing expert installation and maintenance of scientific instruments. Your technical proficiency and customer-oriented communication will help us achieve our commitment to making the world healthier, cleaner, and safer. This role emphasizes a blend of hands-on skills and customer interaction in a supportive and diverse environment.

Benefits

Competitive pay

Annual bonus

Healthcare benefits

Career development opportunities

Qualifications

• 4+ years of hands-on experience as a Service Engineer or a related field graduate with less experience.

Responsibilities

• Perform on-site installation, repair, and maintenance of spectroscopy instruments.
• Diagnose malfunctions and recommend corrective actions.
• Use customer management software for service calls and documentation.

Skills

Technical knowledge of scientific equipment

Effective communication

Customer-oriented

Ability to prioritize requests

Education

High school diploma or Bachelor’s in Sciences/Engineering

Job description

Field Service Engineer II (Toronto REMOTE)

Join to apply for the Field Service Engineer II (Toronto REMOTE) role at myGwork - LGBTQ+ Business Community .

• This job is with Thermo Fisher Scientific
• an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We develop solutions for challenges like environmental protection, food safety, and cancer research.

Location / Division

The Chemical Analysis Division (CAD) provides analytical instruments and services to diverse markets including Safety & Security, Environmental, Food Safety, Life Sciences, Medical, Energy, Spectroscopy, and Minerals & Mining. Our instruments are used worldwide in various settings, valued for their adaptability, reliability, and ease of use.

The BEA Business Unit supports industries like energy, food safety, and infrastructure by providing high-quality analytical solutions such as optical emission spectroscopy (OES), x-ray fluorescence (XRF), and x-ray diffraction (XRD).

Responsibilities

• Perform on-site installation, repair, maintenance, and validation of spectroscopy instruments (OES, XRF, XRD).
• Use customer management software to manage service calls, parts inventories, and documentation.
• Diagnose malfunctions, analyze findings, and recommend corrective actions.
• Communicate effectively with customers and team members, including training on equipment operation.

Qualifications

• High school diploma with 4+ years of hands-on experience as a Service Engineer or a Bachelor’s degree in Sciences, Engineering, or related field with less experience.

Skills

• Customer-oriented with strong technical knowledge of scientific equipment.
• Effective communication and rapport-building skills.
• Ability to prioritize requests and work independently.

Travel & Physical Requirements

• Up to 70% travel within the territory (Canada, Ontario).
• Ability to lift up to 50 lbs., perform physical activities like stooping, kneeling, and standing.
• Maintain a valid driver’s license and safe driving record.

Competitive pay, annual bonus, healthcare, and career development opportunities. Join a culture of integrity, innovation, and involvement.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Information Technology

Note : This job posting is active, and applications are encouraged.

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Field Service Engineer • Toronto, ON, Canada