Service Technician

Somerville Auto Group; Burnaby; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a skilled Automotive Technician to join their dynamic team. In this role, you will be responsible for performing maintenance and repairs on a variety of vehicles, ensuring high-quality workmanship that meets industry standards. Your excellent communication skills will help build trusting relationships with customers, while your attention to detail will ensure that every vehicle is treated with care. This fast-paced environment offers the opportunity to work both independently and collaboratively, making it ideal for self-motivated individuals who thrive in a team setting. If you have a passion for automotive excellence and customer service, this is the perfect opportunity for you.

Qualifications

• 2+ years experience as a Journeyperson/Red Seal Automotive Technician.
• Valid driver’s license with a clean abstract.

Responsibilities

• Perform maintenance, repairs, and inspections on vehicles safely and efficiently.
• Review repair orders and vehicle inspection reports with Service Advisors.

Skills

Communication Skills

Customer Service

Self-Motivated

Organizational Skills

Analytical Skills

Attention to Detail

Education

Journeyperson/Red Seal Automotive Technician

Tools

Full set of tools

Job description

Duties and Responsibilities

Role Responsibilities include, but are not limited to the following:

• Perform maintenance, repairs and inspections to client and internal vehicles in a safe, accurate and efficient manner.
• Completes and reviews repair orders and vehicle inspection reports with Service Advisors and explains any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
• Liaises with Management/Service Advisors/Installers to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
• Provides quality workmanship to meet or exceed industry standards and performs tasks in compliance with industry flat rate time allowances.
• Ensures vehicles are kept clean and free of damage using seat covers and floor mats.
• Other duties as required.

Key Accountabilities

Personal Requirements:

• Possess excellent written and oral communication skills.
• Provide timely and accurate response to all queries.
• Be committed to providing outstanding customer service.
• Ability to work in an open environment which is fast-paced.
• Self-Motivated / proactive mindset.
• Ability to work independently as well as part of a team.
• Natural intuition as opposed to task orientation; ability to think on your feet.
• Excellent organizational skills and analytical skills.
• High attention to detail.
• Sense of humor.

Knowledge & Skills

• Valid driver’s license with clean abstract.
• Journeyperson/Red Seal Automotive Technician with 2+ years experience.
• Full set of tools.
• Good organization skills.
• Technical and computer skills required.