Service Support Assistant

Western-Tractor-1; Medicine Hat; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Life insurance

Disability insurance

Dental coverage

Job summary

Western Tractor Company Inc. in Medicine Hat, Canada, is seeking a Service Support Assistant for a full-time temporary role with potential for extension.

You will clean and detail Equipment to pristine condition, inspect it for quality, and assist in general shop maintenance and yard duties. The role requires a high school diploma or GED, detail-oriented approach, basic computer skills, and a valid driver's license.

Qualifications

• Highschool diploma or equivalent GED is required.
• Experience with detailing and ability to operate equipment including a commercial pressure washer and hand/power tools is preferred.
• Basic computer skills and familiarity with Microsoft Office Suite.

Responsibilities

• Wash and detail Agriculture and Turf equipment and maintain wash bay flow.
• Inspect washed equipment to ensure high quality standards.
• Perform general cleaning and maintenance for shop, building, and yard.
• Keep the wash bay clean and organized and clean tools after use.
• Transport equipment to and from the shop as required.
• Provide assistance to the Shop Foreman and Service Technicians.

Skills

Detail oriented

Time management

Team player

Able to lift up to 50 lbs

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Western Tractor Company Inc. | Temporary

Service Support Assistant

Medicine Hat Central, Canada | Posted on 09/14/2026

Western Tractor started from the merger of 2 different John Deere Dealerships with a total of 4 stores that have had a long history as dealerships serving Southern Alberta. Our locations have been some of Canada's longest continual dealership locations in the John Deere dealer network.

Western has four bright, new locations situated in Lethbridge, Taber, Burdett, and Medicine Hat, where we sell the number one brand of Agricultural, Turf, and Commercial Worksite Products in the world, JOHN DEERE. As a stable and growing company, you can count on us to invest heavily in your career through training, resources, and support while being a part of a fun and team-oriented environment that feels like family.

Job Description

Are you the master of clean?

Do you prefer hands-onwork with the potential to get a little dirty while on the job?

Are you organized anddetail oriented? As a Service SupportAssistant, you are treated as a crucial part of our serviceexperience and are responsible for the final step of the ServiceDepartment’s interaction with the customer. You will clean anddetail equipment to ensure it is presented to customers inpristine condition. This is a full-time temporary role with possibility of extension.

Responsibilities:

• Wash and Detail Equipment: Thoroughly clean theinterior and exterior of Agriculture and Turf equipment andmaintain a steady flow of through the wash bay.
• Inspect Equipment: Perform inspections onwashed equipment to maintain high-quality standards.
• General Maintenance: Perform generalcleaning and maintenance for the shop, building, and yard.
• Wash Bay: Keep the wash bay cleanand organized, including cleaning tools and equipment after each use.
• Pick Up and Deliver Equipment: Transport equipment toand from the shop as required.
• Team Support: Provide assistance to theShop Foreman and Service Technicians when needed.

Requirements

• Education:Highschool diploma or equivalent GED.
• Experience: Detailing experience with the ability to operateequipment including a commercial pressure washer and otherhand/power tools. Previousexperience with farm equipment is an asset.
• Technical Skills: Basiccomputer skills with experience using Microsoft Office Suite
• Physical Capability: Ability to lift, carry, push, pull up to 50 lbswith long periods of standing and walking.
• SoftSkills:Ability to work independently with ahigh attention to detail, adaptable with excellent time managementskills, and a team player with a positive attitude and willingnessto help others.
• Valid Driver's License: You'll need this for operating equipment, travelling between stores, and occasional service deliveries and pick-ups.
• Training and Development: We keep our team currentby investing twice as much in training as any other John Deeredealer in Southern Alberta both inside and outside of our dealership.
• Paid Time Off: Recognizing theimportance of work-life balance, we provide full-time, permanent employees with paid time offbeginning at 3 weeks in your first year of employment.
• Benefits: We provide permanent employees with acomprehensive health benefits package to keep you and your familyhealthy, including life insurance, disability insurance, criticalillness, accidental death & dismemberment, extended health,dental, prescription drug coverage, and an employee and familyassistance program.
• Compensation: You'll enjoy acompetitive compensation scale, incentive programs, andopportunities for advancement.

Join us inrevolutionizing the future of agriculture - where your skillshave a direct impact on the success of farmers and thesustainability of our industry. We can't wait to welcome youto our team!