Service Operations Coordinator

Finning; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Inclusive culture

Benefits package

Job summary

Finning Canada in Edmonton, AB is seeking a highly organized Service Coordinator to oversee the administrative and operational processes for major equipment repairs, ensuring jobs move smoothly from initiation through invoicing and closure.

This role requires strong coordination, project management, and stakeholder communication in a fast-paced service environment, offering growth opportunities within a leading equipment service provider.

Qualifications

• 2–4 years in coordination or project administration.
• Experience in service operations or customer-facing coordination.
• Strong documentation control and scheduling experience.

Responsibilities

• Coordinate MCOs and work orders setup and admin.
• Review service requests for accuracy and completeness.
• Verify customer data, credits, warranty, and programs.
• Support scheduling, budgeting, and scope alignment.
• Communicate risks and track progress across systems.
• Close jobs with invoicing and documentation review.

Skills

Communication

Stakeholder management

Organization

Time management

Problem solving

ERP systems

MS Office

Education

Business administration training

Post-secondary education

Tools

Salesforce

CRM systems

MS Excel

Job description

Finning Canada in Edmonton, AB is seeking a highly organized Service Coordinator to oversee the administrative and operational processes for major equipment repairs, ensuring jobs move smoothly from initiation through invoicing and closure.

This role requires strong coordination, project management, and stakeholder communication in a fast-paced service environment, offering growth opportunities within a leading equipment service provider.