Service Leader: Elevate Guest Experience & Quality Food

Chipotle Mexican Grill group; Oshawa; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Tuition assistance (Up to $5,250/year)

Free food (yes, really FREE)

Medical, dental, and vision benefits

Paid time off

Holiday closures(location dependent)

Competitive compensation

Opportunities for advancement (80% of)

Job summary

Chipotle Mexican Grill is hiring a Service Leader in Oshawa to maintain a positive customer experience by ensuring safe, high quality food and well-trained restaurant crew. The role involves managing line operations, scheduling, and supporting crew development on site.

Responsibilities include ensuring food safety, resolving customer issues, conducting training, and handling office tasks. The position requires a high school diploma and restaurant experience, with opportunities for advancement

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Making sure great tasting, high quality food is served.
• Helping to resolve food quality issues.
• Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed.
• Helping to resolve customer incidents and working to ensure positive customer experiences.
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules.
• Developing and cross training all front of house Crew.
• Assisting with Crew performance reviews.
• Developing future Service Leaders.
• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork.
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary.
• Ensuring the proper quantity of supplies are available as needed.

Skills

Food safety knowledge

Cash handling experience

Office paperwork

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader in Oshawa to maintain a positive customer experience by ensuring safe, high quality food and well-trained restaurant crew. The role involves managing line operations, scheduling, and supporting crew development on site.

Responsibilities include ensuring food safety, resolving customer issues, conducting training, and handling office tasks. The position requires a high school diploma and restaurant experience, with opportunities for advancement