Quick Lube Service Advisor

Capital GMC Buick Cadillac; Regina; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Flex scheduling

Medical & dental benefits

Employee discounts

RRSP deductions

Training & development

Paid leave benefits

Job summary

Capital GMC Buick Cadillac Regina is hiring a Quick Lube Service Advisor to greet guests, present maintenance options, and prepare repair orders with cost and time estimates. You will review work with customers and process payments to ensure a positive experience.

The role emphasizes excellent guest service, clear communication, and teamwork within a fast-paced automotive environment, with opportunities for growth across Capital Automotive Group.

Qualifications

• Strong desire to provide outstanding guest service.
• Valid driver’s license.
• Good communication skills with guests and technicians.
• Ability to work under pressure in a fast-paced environment.
• Previous automotive service experience is an asset, but training will be provided.

Responsibilities

• Greet guests warmly and ensure a positive first impression.
• Educate and assist guests with recommended maintenance for their vehicles.
• Create accurate repair orders for routine preventative maintenance, including cost and time estimates.
• Review completed work with guests and process payments.
• Ensure every customer leaves with a positive experience.

Skills

Customer service

Driver's license

Active listening

Communication

Pressure management

Automotive experience

Job description

Company:

Capital GMC Buick Cadillac Regina

Are you passionate about providing top-notch guest service in a fast-paced automotive environment?

Capital GMC Buick Cadillac Regina is looking for a Quick Lube Service Advisor to join our team!

The Quick Lube Service Advisor is the first point of contact for guests coming in for oil changes, preventative maintenance, and minor repairs. This role is perfect for someone who enjoys helping people, has great communication skills, and thrives in a team environment.

What You’ll Do:

• Greet guests warmly and ensure a positive first impression
• Educate and assist guests with recommended maintenance for their vehicles
• Create accurate repair orders for routine preventative maintenance, including cost and time estimates
• Review completed work with guests and process payments
• Ensure every customer leaves with a positive experience

What’s In It for You (The Capital Advantage)

We're one of Canada's Best Managed Companies for a reason!

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions - because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You'll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

What We’re Looking For:

• A strong desire to provide outstanding guest service
• Valid Driver’s License
• Effective listening and communication skills with guests and Technicians
• Ability to work under pressure in a fast paced environment
• Previous automotive service experience is an asset, but not required, we’re willing to train the right candidate!

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.