Service Desk Associate: Full Time - PARK ROYAL

The Home Depot; West Vancouver; Sur place; CAD 29 000 - 31 000; Plein temps

Avantages offerts par ce poste

Health and Dental Benefits for Full‑T­

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Résumé du poste

The Home Depot in West Vancouver is seeking Service Desk associates to guide customers through order processes from selection to satisfaction. You will manage COM orders including special orders, installs, and website orders, ensuring accuracy and timely delivery.

Join a team that values training, career development, and competitive benefits. Full-time role with health, dental, profit sharing, and tuition reimbursement programs, plus a supportive work environment.

Responsabilités

• Ensure customers receive products and services requested in a timely and accurate manner
• Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
• Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner

Description du poste

Pay Range: $20.7 - $22.45

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities

Ensure customers receive products and services requested in a timely and accurate manner

Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents

Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

What sets us apart?

• Health and Dental Benefits for Full Time associates


• Profit Sharing and Stock Purchase Plan


• Paid Training & Career Development


• Tuition Reimbursement