Service & Customer Experience Supervisor

Farm Boy; Burlington; On-site; CAD 40,000 - 50,000; Full time

Job summary

A regional grocery store chain is seeking a Service Department Assistant in Burlington, Canada. This role involves providing exceptional customer service while supporting management and team members. Candidates should have a minimum of one year of experience and be willing to work flexible hours, including weekends and holidays. Responsibilities include supervising staff, managing office procedures, and assisting customers. Join a dynamic team committed to delivering a fresh shopping experience.

Qualifications

• Minimum of 1 year of experience in a similar role.
• Successful completion of Smart Serve or willing to complete.
• Flexibility in schedule including weekends, evenings and holidays.

Responsibilities

• Provide superior customer service and support the Store Manager.
• Assist management with office balancing procedures.
• Lead by example and promote customer service standards.
• Train new staff and assist with departmental procedures.

Skills

Customer service

Organizational skills

Mathematical skills

Analytical skills

Communication skills

Decision-making

Ability to work in a fast-paced environment

Education

Partial completion of post-secondary program

Job description

A regional grocery store chain is seeking a Service Department Assistant in Burlington, Canada. This role involves providing exceptional customer service while supporting management and team members. Candidates should have a minimum of one year of experience and be willing to work flexible hours, including weekends and holidays. Responsibilities include supervising staff, managing office procedures, and assisting customers. Join a dynamic team committed to delivering a fresh shopping experience.