Service Coordinator

Finning; Saskatoon; On-site; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Flexible option plan benefits with day

Matching pension contributions to help

Employee Share Purchase program with

RRSP and TFSA options through Sunlife

Paid vacation with an increasing

Training opportunities to learn about

Job summary

Finning Canada is seeking a customer-focused Service Coordinator for the Saskatoon location. You will handle the intake of service requests, maintain work orders, and ensure document control while supporting billing and time management.

The role emphasizes accuracy, attention to detail, and strong communication with internal teams and customers. This permanent, full-time position offers benefits, retirement saving opportunities, and career growth.

Qualifications

• Excellent time management skills.
• Team player with ability to work in fast paced environment.
• 2-3 years of administrative experience considered an asset.
• Computer proficiency with a variety of software.
• Customer service mindset.
• Strong communication skills, both written and verbal.

Responsibilities

• Manage intake and creation of work orders.
• Review and manage service related documentation.
• Compile customer information and submit for approval.
• Invoice service workorders for internal and external customers.
• Invoice Warranty claims.
• General administration and clerical duties, as required.
• Collection of customer payments.

Skills

Time management

Team player

Administrative experience

Computer proficiency

Customer service mindset

Communication skills

Job description

Company

Finning Canada

Number of Openings

1

Worker Type

Permanent

Position Overview

We are seeking a customer-focused Service Coordinator to join our team! Reporting to the Manager, Service Planning & Administration, you will be responsible for the intake of service requests, maintenance of work orders, and document control. Other tasks include job package preparation, time management, billing, and invoice submission.

Job Description

What’s in it for you?

• Flexible option plan benefits with varying levels of coverage from day one
• Matching pension contributions to help you save for the future
• Employee Share Purchase program with matching contributions
• RRSP and TFSA options through Sunlife
• Paid vacation with an increasing allowance based on years of service
• Training opportunities to learn about Caterpillar equipment

We look forward to you joining our team!

Position Overview

We are seeking a customer-focused Service Coordinator to join our team! Reporting to the Manager, Service Planning & Administration, you will be responsible for the intake of service requests, maintenance of work orders, and document control. Other tasks include job package preparation, time management, billing, and invoice submission.

Responsibilities

• Manage intake and creation of work orders
• Review and manage service related documentation
• Compile customer information and submit for approval
• Invoice service workorders for internal and external customers
• Invoice Warranty claims
• General administration and clerical duties, as required
• Collection of customer payments

Qualifications

• Excellent time management skills
• Team player with ability to work in fast paced environment
• 2-3 years of administrative experience considered an asset
• Computer proficiency with a variety of software
• Customer Service mindset
• Strong communication skills, both written and verbal

Note

• This is a permanent, full time position for our Saskatoon location
• Position is 5x2 Monday-Friday (8-430)
• Competitive salary, comprehensive benefits package and retirement saving opportunities.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.