Service Coordinator

About Staffing Ltd.; Calgary; On-site; CAD 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a proactive and detail-oriented Service Coordinator to join a dynamic construction team in Calgary. This role involves scheduling trades and service technicians, managing service requests, and ensuring exceptional client relations. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational and communication skills. If you are ready to take initiative and enhance service efficiency, this opportunity offers a chance to make a significant impact in a growing company. Join a supportive team where your contributions will be valued and recognized!

Qualifications

• 2+ years in a Service Coordinator/Administrator role required.
• Experience in the construction industry is a strong asset.

Responsibilities

• Schedule trades and service technicians for projects and repairs.
• Manage service technician schedules and maintain client relationships.
• Track and manage service requests and prepare weekly service stats.

Skills

Attention to detail

Communication skills

Organizational skills

Ability to multitask

Dependability

Teamwork

Job description

Connecting you to Administration jobs in Calgary, Alberta!

About Staffing is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.

We have partnered with a local construction company to support them in the recruitment process to find their next Service Coordinator.

Job ID: 42574

Job Type: Direct Hire

Category: Administration

Location: Calgary, Alberta

Our local construction client is seeking a Service Coordinator to join their fast-paced and growing team.

In this role, the successful candidate will work closely with clients, demonstrating both teamwork and the ability to work independently. Responsibilities include scheduling trades and service technicians for projects and repairs, troubleshooting issues, and collaborating with various departments to ensure deadlines are met in alignment with client timelines.

The ideal candidate will thrive in a fast-paced environment, excel at multitasking, and maintain exceptional attention to detail. They should be proactive, professional, and approachable—able to take initiative and assert themselves when necessary to drive efficiency. If this opportunity resonates with you, apply today!

Duties and Responsibilities:

• Request purchase orders for drywall access and roof strap removal.
• Maintain strong relationships with service providers, clients, and builders.
• Manage service technician schedules efficiently, prioritizing homeowner and builder requests.
• Schedule crews, hold them accountable, and determine when a Service Tech is needed.
• Track and manage service requests, purchase orders, back charges, and crew schedules.
• Resolve service-related issues and complaints.
• Prepare and report weekly service stats (KPIs) to management.
• Identify and implement customer service improvements.
• Schedule Trades Day with builders and set reminders for seasonal work.
• Ensure timely submission and receipt of purchase orders.
• Report issues to management and perform other assigned tasks.
• Adhere to workplace policies, including health, safety, and confidentiality.
• Maintain accurate company documentation and uphold company values.

Experience:

• 2+ years in a Service Coordinator/Administrator role is required.
• Experience within the construction industry is a strong asset.

Skills:

• Excellent attention to detail and accuracy.
• Strong communication skills (written and verbal).
• Exceptional organizational and prioritization skills.
• Ability to work in fast-paced environments.
• Dependable and reliable.
• Ability to work in a team-based environment while thriving autonomously.

Base Salary: $55,000 – 60,000 per year (salary based on experience)

Work Hours:

• 40 hours per week
• Monday to Friday
• 7:00am – 3:00pm

Remote Work: This position is not remote and required to be on-site.

Additional Notes:

• This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
• All applicants must be authorized to work in Canada to be considered for employment.

Equity. Diversity. Inclusion. At About Staffing, EDI has always been a business priority and is continually upheld in our business practices. The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.

Frequently Asked Questions

What happens after I apply?

Our Recruitment Team will be notified once you have submitted your resume. They will review your resume against our current job postings. If you meet the employer’s requirements, a recruiter may be in touch to begin the recruitment process.

Please note we are only contacting applicants who meet the employer’s needs of the positions we are actively working on. We are constantly posting administration jobs, so check back with us regularly.

Please reference Job ID: 42574 in your application.