Client Services Coordinator- entry level

ParaMed Home Health Care; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to providing compassionate care. As a Client Services Coordinator, you'll be the vital link between clients and field staff, ensuring that each patient receives the attention they deserve. Your role will involve matching clients with the right caregivers, managing schedules, and maintaining accurate records. With a commitment to employee growth, the company offers comprehensive benefits and recognition programs, making it a great place to build a rewarding career. If you're passionate about helping others and thrive in a supportive environment, this opportunity is perfect for you.

Benefits

Celebration and Recognition programs

Comprehensive health and dental benefits

Education allowance for employees and family

Employee Assistance Program

Exclusive employee perks and offers

Qualifications

• 1+ year of administrative experience preferred.
• Strong computer and customer service skills are essential.

Responsibilities

• Assign staff to patients based on availability and skill sets.
• Build care schedules and update patient data.

Skills

Administrative Experience

Scheduling Experience

Computer Skills

Customer Service Skills

Communication Skills

Compassion and Empathy

Job description

Internet service providers may also use other standard web-based technologies to analyze your movements while accessing the Website. These technologies help the Extendicare Group ascertain the effectiveness of product and service campaigns and marketing programs, allow the Extendicare Group to customize the services offered on or through the Websites, and help determine the best use for website content, and product and service offerings. Some of this information, including the IP address, may be stored on the Extendicare Group’s Internet service provider’s server logs for extended periods of time.

Client Services Coordinator - Entry Level

Apply locations: Calgary, Alberta

Time type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: R21920

Job Description

As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

Why you’ll love working here:

• Celebration and Recognition programs
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers

What you’ll do :

• Assign appropriate staff to patients based on factors including times suggested by patients, staff availability, and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized systems
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
• Document and appropriately report all staff and patient interactions

What you bring :

• One year of administrative or office experience is an asset
• Scheduling experience is an asset
• Strong computer skills
• Superior customer service skills
• Effective oral and written communication skills
• Compassion and empathy when interacting with patients and their families

Time Type:

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.