Client Services Coordinator- entry level

ParaMed Home Health Care; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in home health care is seeking a dedicated Coordinator to enhance client and staff interactions. This role involves matching clients with suitable caregivers, maintaining schedules, and ensuring seamless communication among all parties. With a commitment to compassionate care, the company offers a supportive environment where employees can thrive. Join a team that values recognition and provides comprehensive benefits, including health plans and educational allowances. If you’re passionate about making a difference in people’s lives, this opportunity is perfect for you.

Benefits

Celebration and Recognition programs

Comprehensive health and dental benefit plans

Education allowance for employees and family

Employee Assistance Program

Employee perks and exclusive offers

Qualifications

• One year administrative or office experience is an asset.
• Strong computer skills and superior customer service skills.

Responsibilities

• Assign appropriate staff to patients based on various factors.
• Build care schedules and document interactions professionally.

Skills

Customer Service Skills

Scheduling Experience

Computer Skills

Communication Skills

Compassion and Empathy

Education

Administrative or Office Experience

Job description

Job Description

As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

Why You’ll Love Working Here

• Celebration and Recognition programs
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers
  
  

What You’ll Do

• Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized system
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
• Document and appropriately report all staff and patient interactions
  
  

What You Bring

• One year administrative or office experience is an asset
• Scheduling experience is an asset
• Strong computer skills
• Superior Customer service skills
• Ability to effectively communicate both orally and written
• Compassion and empathy when interacting with patients and their families
  
  

Time Type

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.