Service Advisor Thorncrest Ford Etobicoke, ON

Dilawri Group of Companies; Toronto; On-site; CAD 50,000 - 100,000; Full time

Benefits offered by this job

Discounted vehicle purchase program

Coaching & training programs

Employee wellness & assistance

Employee social events

Job summary

The Dilawri Group of Companies is actively seeking a Service Advisor for Thorncrest Ford in Toronto to deliver an extraordinary customer experience while supporting the Service Department with front-line sales and service explanations.

This role offers a competitive pay range of $50,000 to $100,000, with opportunities to grow within Canada’s largest automotive group and enjoy a team-driven culture built on excellence, integrity, and continuous learning.

Qualifications

• CDK experience preferred.
• An aptitude for customer relations/service.
• Ability to sell required maintenance.
• Ability to work as a part of a TEAM.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide front-line customer service and sales for the Service Department
• Greeting customers on the phone or in the Dealership
• Explaining the nature of repairs
• Advising customers how to look after their vehicles
• Scheduling appointments
• Selling labour
• Providing an extraordinary experience for all customers

Skills

Customer relations

Sales of maintenance

Team player

Fast-paced environment

Tools

CDK experience

Job description

If youare looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.

Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s BestManaged Companies. Dilawri operates over 80 franchised dealerships,representing more than 35 of the world’s most respected automotive brandsacross British Columbia, Alberta, Saskatchewan, Ontario, Quebec, andWashington, DC.

With ateam of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation , we are also committed to making a meaningful impact inthe communities we serve.

Discoverhow you can build your career with Dilawri .

Dilawri Group is now actively searching for a Service Advisor to join the team at Thorncrest Ford.

Pay Rate: $50,000-$100,000

Responsibilities

• Provide front-line customer service and sales forthe Service Department
• Greeting customers on the phone or in theDealership
• Explaining the nature of repairs
• Advising customers how to look after theirvehicles
• Scheduling appointments
• Selling labour
• Providing an extraordinary experience for allcustomers

Qualifications

• CDK experience preferred
• An aptitude for customer relations/service
• Ability to sell required maintenance
• Ability to work as a part of a TEAM
• Ability to work in a fast-paced environment

If you are searching for anopportunity to grow your career while adding value to our team, then this roleis for you.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching& training programs
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrityand innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.