Service Advisor — No Nights or Weekends | Growth & Training

Shift Automotive; New Glasgow; On-site; CAD 25,000 - 32,000; Full time

Benefits offered by this job

Ongoing training and professional dev.

Career growth across Shift Auto Group

Employee recognition and performancen

Supportive, collaborative team

No scheduled nights or weekends

Job summary

Wonder Auto & Tire in New Glasgow, NS is hiring a Service Advisor to connect guests with the Service Team and ensure a professional, friendly experience. You will help customers understand maintenance needs and coordinate appointments.

The role emphasizes exceptional customer service, clear communication, and teamwork across the service department, with opportunities for growth within Shift Auto Group.

Qualifications

• Exceptional customer service and communication skills.
• Friendly, approachable and helpful.
• Organized, detail-oriented and able to manage multiple priorities.
• Comfortable using computers and learning new software.
• Strong problem-solving and multitasking abilities.
• Reliable, accountable with a team-first attitude.
• Willing to learn and grow within the automotive industry.
• Driver's license is a plus; prior Service Advisor experience is an asset.

Responsibilities

• Greet customers and deliver a positive service experience.
• Schedule appointments and manage customer bookings.
• Explain maintenance needs and services due to customers.
• Coordinate with technicians to ensure efficient workflow.
• Follow up with customers to ensure expectations are met.

Skills

Customer service

Communication

Organization

Multitasking

Problem-solving

Reliability

Teamwork

Relationship building

Job description

Wonder Auto & Tire in New Glasgow, NS is hiring a Service Advisor to connect guests with the Service Team and ensure a professional, friendly experience. You will help customers understand maintenance needs and coordinate appointments.

The role emphasizes exceptional customer service, clear communication, and teamwork across the service department, with opportunities for growth within Shift Auto Group.