Service Advisor (Go RV Edmonton)

Go Auto; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health and dental benefits

Health & Lifestyle Spending Account

3 weeks vacation first year

Job summary

Go RV Edmonton is seeking a Service Advisor to guide customers through the service process with clear communication. You will be the first point of contact, helping customers understand their needs and keeping them informed to build loyalty.

You will collaborate with technicians, manage service schedules, and nurture long-term customer relationships in a fast-paced, team-driven environment with steady hours and opportunities for growth.

Qualifications

• Experience in RV or automotive service, customer service, or sales.
• Strong communication and problem-solving skills.
• A calm, professional approach, especially when things get busy.
• Passion for vehicles and a desire to keep learning.

Responsibilities

• Welcoming customers and guiding them through the service process with clear, friendly communication.
• Collaborating with techs to ensure repairs are done right the first time.
• Managing service schedules and follow-ups to keep things running smoothly.
• Building long-term customer relationships based on trust and reliability.

Skills

RV/auto service experience

Customer service or sales

Strong communication

Problem-solving

Calm, professional under pressure

Passion for vehicles

Job description

Service Advisor - Go RV Edmonton!

If you've got a passion for people, a love of RVs, and a talent for making complex things sound simple, this might be the perfect fit!

Job Description

Imagine a location being closed over the Christmas holidays to get the holiday break off, along with a salary AND monthly bonus! Go RV Edmonton is one of Edmonton's busiest RV dealerships. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment. As a Service Advisor, you're more than a middle person between the customer and the shop, you're the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.

What You'll Be Doing

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaborating with techs to ensure repairs are done right the first time
• Managing service schedules and follow-ups to keep things running smoothly
• Building long-term customer relationships based on trust and reliability

What You Bring

• Experience in RV or automotive service, customer service, or sales
• Strong communication and problem-solving skills
• A calm, professional approach. Especially when things get busy
• Passion for vehicles and a desire to keep learning

Why You'll Love It Here

• Consistent Hours - No evenings, no guessing. Just a reliable schedule
• Real Time Off - 3 weeks vacation your first year. Up to 5 weeks as you grow with us
• Top-Tier Benefits - Health and dental for you and your family, plus a Health & Lifestyle Spending Account
• Career Growth - We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development - Ongoing training, certifications, and access to Go Auto U
• Employee Investment Program - Earn a 10% guaranteed return on your investment (up to 16%)