Service Advisor - *Contract Position*

AutoCanada; Sherwood Park; On-site; CAD 70,000 - 85,000; Full time

Job summary

AutoCanada is seeking a dedicated Service Advisor for its Sherwood Park location. This full-time contract position requires dealership experience and a commitment to providing exceptional customer service. Join a dynamic team that values innovation and relationship-building in the automotive industry.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Professional development opportunities

Company-wide appreciation events

Qualifications

• Minimum 2-year experience as a Service Advisor in a dealership.
• Proven customer service skills and automotive knowledge required.
• Ability to thrive in fast-paced conditions.

Responsibilities

• Estimating costs and time for repairs and welcoming customers.
• Answering inquiries and preparing repair orders.
• Connecting clients with auto technicians and maintaining records.

Skills

Automotive knowledge

Customer service

Communication skills

Organizational skills

Education

2 years dealership experience in a Service Advisor role

Tools

CDK

Job description

Join to apply for the Service Advisor - *Contract Position* role at AutoCanada

1 day ago Be among the first 25 applicants

Join to apply for the Service Advisor - *Contract Position* role at AutoCanada

This range is provided by AutoCanada. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$70,000.00/yr - CA$85,000.00/yr

Join the ride!

Position : Service Advisor

Dealership: Sherwood Park Hyundai

Location: Sherwood Park, AB

Classification: Full-Time, Immediate Hire **Contract Position**

Sherwood Park Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

We are looking foran experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.

What drives your day-to-day?

• Estimating the cost and time needed for a wide range of repairs.
• Welcoming customers and discussing their needs
• Answering customer inquiries, either in person or on the phone
• Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.
• Prepare repair orders by detailing the vehicle’s problems or symptoms.
• Connecting customers to the right auto technician
• Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.
• Maintaining automotive records by keeping track of problems and corrective actions
  
  

What Are The Must-haves…

• Minimum of 2-year dealership experience in a Service Advisor role required
• CDK experience is an asset
• Automotive knowledge
• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Ability to thrive in a fast-paced environment with many priorities
• Demonstrated communication and interpersonal skills
• Must be able to remain calm when customers and/or situations are not
• Organization and follow-up skills
• Experience and desire to work with technology
  
  

The Perks.

• Experience and desire to work with technology
• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career
  
  

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

Instagram Facebook LinkedIn

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at AutoCanada by 2x

Sign in to set job alerts for “Service Advisor” roles.

Greater Edmonton Metropolitan Area 1 day ago

Service Advisor (Go Auto Outlet Edmonton International)

Service Advisor (Go Auto Outlet Edmonton International)

Food and Beverage Service Manager (Seasonal Evenings)

Route Service Manager - Edmonton - UniFirst Canada

Edmonton, Alberta, Canada CA$15.00-CA$15.00 10 hours ago

Shift Manager / Guest Service Leader - LOCAL Public Eatery, Sherwood Park

Edmonton, Alberta, Canada CA$15.00-CA$15.00 2 days ago

Field Service Manager (Full Time) - Edmonton, AB

Sherwood Park, Alberta, Canada CA$15.00-CA$15.00 1 day ago

Spruce Grove, Alberta, Canada CA$50,000.00-CA$75,000.00 2 weeks ago

Guest Service Representative (Full Time)

Fort Saskatchewan, Alberta, Canada CA$15.00-CA$15.00 3 weeks ago

Service and Returns Desk Associate (Part-time)

Policy Advisor or Senior Policy Advisor (12 Months Contract)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.