Strategic Account Coordinator, Senior Associate (Contract)

PricewaterhouseCoopers International; Edmonton; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Join PwC Canada as a Strategic Accounts Coordinator and help drive the firm’s account strategies while contributing to client satisfaction and business development efforts. This hybrid role requires a blend of sales support, project management, and CRM expertise, fostering an inclusive work environment that values diverse perspectives.

Benefits

Competitive compensation package

Inclusive benefits and flexibility programs

Continuous development environment

Qualifications

• Proven track record in effective sales support.
• Experience in account planning and sales best practices.
• Experience in developing proposals and managing competitive processes.

Responsibilities

• Assist in driving overall account strategy and client needs assessments.
• Organize and manage business development account meetings.
• Support execution of client satisfaction surveys and account strategies.

Skills

Sales support

Client value propositions

Project management

Organizational skills

Attention to detail

Adaptability to technology

Education

Bachelor’s degree (or equivalent)

Tools

Salesforce

Microsoft Suite

Job description

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long-term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell PwC’s brand and services, as well as contribute to and evaluate our pricing strategies in the marketplace.

Our Sales and Marketing Operations team is client-centric and strategizes to distinctively position PwC’s brand in the marketplace and facilitate long-term revenue growth. As part of our team, you’ll help report, maintain, and analyze data within customer relationship management systems.

Meaningful work you’ll be part of

As a Strategic Accounts Coordinator, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

1. Assist the Lead Partners on your assigned clients in driving the overall account strategy.
2. Drive and support the account planning process for each assigned client including a client needs assessment, related lead and opportunity identification, relationship mapping, and sales budget.
3. Organize and manage ongoing business development account meetings, including management of the client opportunity pipeline and other reporting as needed.
4. Actively follow up on business development activities, leads, and opportunities with the client team, ensuring data is accurate and up-to-date in Salesforce.
5. Support the execution of the firm’s client satisfaction processes and surveys on your assigned accounts.
6. Be a champion of the firm’s standard business development methodology and the use of sales best practices within your assigned clients.
7. Be an advocate and trainer for Salesforce, promoting its effective use, and support practice staff with advice and assistance on best practices.
8. Assist in the management of proposal (RFP) responses for assigned clients, through effective kick-off meetings, facilitating bid/no-bid decisions, and ensuring the completion of win/loss debriefs.
9. Understand and drive the adoption of proposal tools and content repositories.
10. Work with the proposal support team on large and strategic opportunities to ensure the best response.
11. Understand the Industry and Account Marketing plan and support marketing activities related to your clients.
12. Work closely with the Marketing team to share client intelligence.
13. Additional responsibilities may be assigned depending on the needs of the markets team to which the role is assigned.

Experience and skills you’ll use to solve

• A successful track record in providing effective sales support, and understanding and driving client value propositions.
• Previous experience with Account Planning and Sales best practices.
• Previous experience in developing and managing proposals in competitive processes, leveraging best practices and effective propositions to drive an increased win rate.
• Effective project management and organizational skills with a high level of attention to detail.
• Experience with Government clients, particularly at the Municipal and Provincial level, is an asset.
• Experience with cloud-based technology platforms including Microsoft Suite and Salesforce (or other CRM) is an asset.
• Experience in a sales organization with internal clients is desirable.
• A desire to pursue a career in sales, account management, or pursuit management is preferred.
• Interest in AI and technology trends, and openness to learning new tools and adapting how you work.
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer. This is a 17-month full-time contract opportunity.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits, and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis, and Inuit Peoples. We recognize the systemic racism, colonialism, and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.