Service Advisor

Trotman Auto Group; Abbotsford; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Discounts

Comprehensive benefits (medical,Dental

Mental wellness support

Career Growth & Development (paid培训, N

Job summary

Abbotsford Mazda is seeking a results-driven Service Advisor to thrive in a high-volume shop and turn customer interactions into trust and loyalty. The role supports technicians and the dealership, ensuring smooth workflow and exceptional service while offering opportunities for career growth in BC's automotive market.

Ideal candidates have service-advisor experience, strong communication, and a customer-first mindset, with compensation designed to reward performance and benefits included.

Qualifications

• Some experience as a Service Advisor.
• Strong customer service and relationship-building skills.
• Organized, efficient, and detail-oriented.
• Excellent communication skills.
• Ability to manage a high-volume workload while delivering an exceptional customer experience.
• Team player with a gregarious, involved personality.
• Looking for a long-term career with growth opportunities.
• Provide accurate quotes and maintenance guidance.

Responsibilities

• Guide customers through the service process from check-in to vehicle delivery.
• Build repair recommendations and maintenance plans based on technician findings.
• Communicate repair timelines, approvals, and updates to customers.
• Work closely with technicians to ensure accurate estimates and efficient workflow.
• Deliver an exceptional customer experience while maximizing repair opportunities.

Skills

Customer service

Relationship-building

Communication

Organized

Detail-oriented

Team player

Growth mindset

Quote accuracy

Job description

Abbotsford Mazda Service Advisor

For Results-Driven Service Advisors Ready to Earn More and Achieve More

Abbotsford Mazda is looking for results-driven Service Advisors who thrive on performance, excel in a high-volume environment, and know how to turn every customer interaction into an opportunity to build trust, loyalty, and results.

At Abbotsford Mazda, we support technicians, customers, and the entire dealership operation. As a Service Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and a strong customer experience.

If you have some experience as a Service Advisor who is competitive, customer-focused, and motivated by results, you’ll have the volume, customer base, and support to take your career to the next level.

If you're ready for more opportunity, more earning potential, and a dealership where performance matters, Abbotsford Mazda wants to meet you!

• A rewarding leadership career with a top automotive group in BC
• Compensation is designed to reward performance
• Employee Discounts
• Long tenured dealership
• Comprehensive benefits - medical, dental, mental wellness support, and more
• Career Growth & Development - paid training, NADA courses, and internal advancement opportunities

Why Join Abbotsford Mazda?

• A rewarding leadership career with a top automotive group in BC
• Full-time, permanent opportunity
• Compensation is designed to reward performance
• Employee Discounts
• Long tenured dealership
• Comprehensive benefits - medical, dental, mental wellness support, and more
• A supportive, performance-driven workplace culture
• Career Growth & Development - paid training, NADA courses, and internal advancement opportunities

Compensation: $60,000 - $90,000 earning potential

What We Are Looking For

• Some experience as a Service Advisor
• Strong customer service and relationship-building skills
• Organized, efficient, and detail-oriented
• Excellent communication skills
• Ability to manage a high-volume workload while delivering an exceptional customer experience
• Team Player with a gregarious, involved personality
• Looking for a long-term career with growth opportunities
• Provide accurate quotes and maintenance guidance

What Your Day Will Look Like

• Guide customers through the service process from check-in to vehicle delivery
• Build repair recommendations and maintenance plans based on technician findings
• Communicate repair timelines, approvals, and updates to customers
• Work closely with technicians to ensure accurate estimates and efficient workflowDeliver an exceptional customer experience while maximizing repair opportunities