service adviser

Performance NC; Saint-Étienne-des-Grès; On-site; CAD 32,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Group insurance benefits

Life insurance

RRSP

Free parking available

Learning/training paid by employer

On-site amenities

Travel insurance

Job summary

Performance NC est à la recherche d’un agent de service à la clientèle pour travailler sur site à Saint-Étienne-des-Grès, près de Québec. Vous répondrez aux demandes des clients, expliquerez les services et leurs coûts, et effectuerez les tâches administratives courantes.

Le candidat idéal possède un diplôme secondaire ou une expérience équivalente, d’excellentes compétences en communication et un fort souci du détail. Dispositifs de stationnement disponibles et formation fournie.

Qualifications

• Détaillez les exigences: diplôme d’études secondaires ou expérience équivalente.
• Bonne capacité de communication orale et écrite en français.

Responsibilities

• Répondre aux demandes écrites et orales des clients.
• Informer sur les types et coûts des services offerts.
• Effectuer les tâches administratives générales.
• Recevoir les paiements.
• Renseigner les clients et apporter des informations.
• Consulter les clients après vente pour un soutien continu.

Skills

Attention au détail

Punctualité

Client focus

Excellent oral communication

Organisé

Fiabilité

Team player

Juge­ment

Honnêteté

Quick learner

Education

Secondaire (diplôme)

Expérience équivalente

Job description

Overview

Languages

French

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Perform general office duties
• Receive payments
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

Experience and specialization

Area of specialization

• Communications

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Walking

Personal suitability

• Punctuality
• Client focus
• Excellent oral communication
• Organized
• Reliability
• Team player
• Judgement
• Honesty
• Quick learner

Benefits

Health benefits

• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other Benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• Other benefits
• Travel insurance