Server - Temporary Part-Time

Fanshawe College; London; On-site; CAD 21,000 - 28,000; Part time

Job summary

Fanshawe College’s Out Back Shack in London, Ontario seeks aTemporary Part-Time Server to deliver exceptional service, take orders, and maintain a welcoming dining experience. The role involves fast-paced duties, accurate POS entries, and knowledge of daily specials. You may assist across Hospitality areas as needed.

The position requires Smart Serve and strong customer service skills, with at least one year in serving in a full-service setting. Availability for up to 20 hours weekly is expected.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of serving experience.
• Valid Smart Serve certification.
• Proficient in MS Word, Excel, and email.
• Strong customer service and conflict resolution skills.

Responsibilities

• Greet guests and take accurate food and beverage orders.
• Maintain knowledge of menu items and specials.
• Serve food and drinks professionally and courteously.
• Set and clear tables per restaurant standards.
• Process payments and present bills accurately.
• Support other Hospitality areas as needed.

Skills

Customer service

Conflict resolution

Verbal communication

Written communication

Smart Serve

MS Word

MS Excel

Email

Team player

Professional demeanor

Education

High school diploma or GED

Some college or better

Job description

1001 Fanshawe CollegeBlvd Room SC1000
PO Box 7005
London, ON N5Y5R6, CAN

Description

Temporary Part-Time Server
Out Back Shack
Contract - October 2026 - April 2027
Up to 20 hours per week

Reports To - Hospitality Supervisor

Summary

The Server is responsible for providing exceptional customer service to all patrons of the Out Back Shack (OBS) restaurant. Key duties include taking accurate orders, entering them into the POS system, serving food and beverages in a timely manner, and maintaining in-depth knowledge of the menu and daily specials. The Server plays a key role in creating a welcoming and professional dining experience while upholding all restaurant policies and cleanliness standards.

This role may also support other areas within the Hospitality department as needed.

Job Duties

• Greet guests and take food and beverage orders accurately.
• Maintain up-to-date knowledge of all menu items and specials.
• Serve food and drinks professionally and courteously.
• Set and clear tables according to restaurant standards.
• Ensure cleanliness and readiness of dining areas and service stations.
• Refill condiments and maintain table settings.
• Present bills and process payments accurately.
• Assist guests with inquiries and resolve concerns promptly.
• Participate in fire and evacuation drills; know all emergency exits.
• Train and support new or junior staff as needed.
• Maintain high standards of personal hygiene and professional appearance.
• Attend required meetings and training sessions.
• Float to other Hospitality areas to support staffing needs.
• Perform other duties as assigned.

Requirements

• High school diploma or GED required
• Minimum 1 year of experience in a serving role, preferably in a full-service restaurant setting.
• Valid Smart Serve certification
• Good understanding of alcoholic beverage types and responsible service practices in compliance with licensing regulations.
• Strong customer service and conflict resolution skills
• Excellent verbal and written communication
• Ability to work under pressure and in a fast-paced environment
• Detail-oriented with strong organizational skills
• Proficient in MS Word, Excel, and email
• Professional demeanor and team-oriented attitude
• Safe Bar training considered an asset

Team Player

: Works well as a member of a group

Loyal

: Shows firm and constant support to a cause

Leader

: Inspires teammates to follow them

Enthusiastic

: Shows intense and eager enjoyment and interest

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School Diploma or better.

Some college or better.

Experience

Proficient in MS Word, Excel, and email

Minimum 1 year of experience in a serving role, preferably in a full-service restaurant setting.

Good understanding of alcoholic beverage types and responsible service practices in compliance with licensing regulations.

Strong customer service and conflict resolution skills

Excellent verbal and written communication

1 year:

Ability to work under pressure and in a fast-paced environment