Server

Aptitude; Toronto; On-site; CAD 19,286 - 24,796; Part time

Job summary

A local dining establishment in Toronto is seeking an experienced Server to join their team. The Server will be essential in creating a welcoming environment and ensuring guests enjoy their dining experience. Responsibilities include greeting guests, taking orders, serving food and beverages, managing payments, and addressing guest concerns professionally. Ideal candidates should possess strong communication skills, previous experience in hospitality, and a valid alcohol service certification. A flexible schedule is expected, including evenings and weekends.

Qualifications

• Previous experience as a server or in a customer-facing role within the hospitality industry.
• Strong verbal communication skills with a friendly and professional demeanor.
• Ability to handle guest inquiries and complaints gracefully.

Responsibilities

• Greet guests, present menus, answer questions, and make recommendations.
• Accurately take food and beverage orders and relay them to the kitchen.
• Serve orders promptly, ensuring guests are satisfied with their meals.
• Maintain a clean and organized dining area.
• Manage bills and process payments accurately.
• Respond to guest complaints or concerns with professionalism.
• Follow all health, safety, and food handling guidelines.

Skills

Strong communication skills

Customer service orientation

Problem-solving

Physical stamina

Education

Provincial alcohol service certification

Job description

Job Summary: We are looking for an attentive and experienced Server to join our team. The Server will play a key role in creating a welcoming environment and ensuring guests have an enjoyable dining experience. The ideal candidate is friendly, efficient, and has excellent communication skills. Responsibilities include taking orders, serving food and beverages, and ensuring customer satisfaction throughout their meal.

Key Responsibilities:

• Guest Interaction: Greet guests, present menus, answer questions, and make recommendations based on guest preferences.
• Order Taking: Accurately take food and beverage orders and relay them to the kitchen and bar staff in a timely manner.
• Serving Food and Beverages: Serve orders promptly, ensuring guests are satisfied with their meals, and attend to any special requests or dietary restrictions.
• Cleanliness and Organization: Maintain a clean and organized dining area, including setting and clearing tables, and ensuring all service areas are stocked with necessary supplies.
• Payment Processing: Manage bills and process payments accurately, handling cash and credit transactions according to company policies.
• Customer Service: Respond to guest complaints or concerns with professionalism and a positive attitude, ensuring all needs are met promptly.
• Safety and Compliance: Follow all health, safety, and food handling guidelines, including adherence to provincial and federal regulations regarding alcohol service.

Qualifications:

• Experience: Previous experience as a server or in a customer-facing role within the hospitality industry.
• Communication Skills: Strong verbal communication skills with a friendly and professional demeanor.
• Customer Service Orientation: Ability to handle guest inquiries and complaints gracefully.
• Certifications: Provincial alcohol service certification is required (e.g., Smart Serve in Ontario) for establishments that serve alcohol.
• Physical Stamina: Ability to stand for extended periods, lift trays, and perform tasks requiring physical endurance.

Additional Requirements:

• Professional Appearance: Adherence to the dress code and grooming standards.
• Availability: Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Problem-Solving: Ability to manage difficult situations and resolve guest issues effectively.