Server Assistant, Mezzanine, Rogers Place

Compass Group Canada (Beaver) Ltd.; Edmonton; Vor Ort; CAD 21.000 - 30.000; Vollzeit

Zusammenfassung

Compass Group Canada (Beaver) Ltd. Mezzanine Server Assistant position to deliver exceptional guest service at premium food and beverage areas. You will prepare and serve concessions, handle transactions, and maintain a clean, safe environment in a fast-paced setting.

The role requires experience in concessions or food handling, Proserve certification, and evening/weekend availability. You will work with supervisors to ensure a positive guest experience.

Qualifikationen

• Experience working in a concession, food preparation or food handling environment.
• Ability to work under pressure and multitask.
• Strong attention to detail.

Aufgaben

• Sell concessions, including drinks and various food items at events.
• Provide responsible alcohol service following Proserve principles.
• Serve customers efficiently and courteously following steps of service.
• Interact with customers and resolve complaints in a friendly, service-oriented manner.
• Perform opening and closing duties.
• Relay relevant information to supervisor.
• Enter sales into the cash register and issue receipts accurately.
• Replenish condiments and general supplies, maintain concession area cleanliness.
• Comply with Health and Safety policies and procedures.
• Adhere to uniform standards and SOPs.
• Other duties as assigned.

Kenntnisse

Food service experience

Work under pressure

Attention to detail

Ausbildung

Proserve certification

Jobbeschreibung

The Mezzanine Server Assistant provides exceptional customer service in premium food and beverage areas, preparing and serving concessions while ensuring a high-quality guest experience. They support with transactions, maintain cleanliness and food safety standards, restock supplies, and assist guests promptly and professionally in a fast-paced environment.

Duties and Responsibilities

• Sell concessions, including soft drinks and various food items, to customers at events
• Provide responsible alcohol service using Proserve principles
• Serve customers in an efficient and friendly manner following outlined steps of service
• Interact with customers and resolve customer complaints in a friendly, service-oriented manner
• Perform opening and closing duties
• Relay relevant information to supervisor
• Perform sales transactions in a reasonable and timely fashion. Enter sales into the cash register to ensure purchases are accurately recorded
• Make change, accept acceptable forms of payment and issue receipts to customers. Follow standard procedures for cash handling
• Perform other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area
• Comply to all Health and Safety Policies and procedures
• Adhere to uniform standards and job specific standard operation procedures
• Other duties as assigned

Qualifications, Skills and Abilities

• Experience working in a concession, food preparation, or food handling environment required
• Work well under pressure; can handle multiple tasks simultaneously
• Able to pay close attention to detail
• Must have a valid Proserve certification
• Evening and weekend availability required