Server Assistant, Mezzanine, Rogers Place

Compass Group Canada; Edmonton; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Great place to work

Career growth opportunities

Job summary

Compass Group Canada is seeking a Mezzanine Server Assistant to deliver exceptional customer service in premium food and beverage areas and to support transactions while maintaining a clean and safe environment. You will restock supplies and assist guests promptly in a fast-paced setting.

The role requires experience in concessions or food handling, Proserve certification, and availability for evenings and weekends.

Qualifications

• Experience in a concession, food preparation, or food handling environment is required.
• Ability to work under pressure and manage multiple tasks.
• Attention to detail is essential.
• Must hold a valid Proserve certification.
• Evening and weekend availability is required.

Responsibilities

• Sell concessions, including soft drinks and food items, to customers at events.
• Provide responsible alcohol service using Proserve principles.
• Serve customers efficiently and courteously following service steps.
• Interact with customers and resolve complaints in a friendly manner.
• Perform opening and closing duties and relay information to supervisor.

Skills

Concession sales

Proserve certification

Multitasking under pressure

Attention to detail

Evening/weekend availability

Job description

The Mezzanine Server Assistant provides exceptional customer service in premium food and beverage areas, preparing and serving concessions while ensuring a high-quality guest experience. They support with transactions, maintain cleanliness and food safety standards, restock supplies, and assist guests promptly and professionally in a fast-paced environment.

Duties And Responsibilities

• Sell concessions, including soft drinks and various food items, to customers at events
• Provide responsible alcohol service using Proserve principles
• Serve customers in an efficient and friendly manner following outlined steps of service
• Interact with customers and resolve customer complaints in a friendly, service-oriented manner
• Perform opening and closing duties
• Relay relevant information to supervisor
• Perform sales transactions in a reasonable and timely fashion. Enter sales into the cash register to ensure purchases are accurately recorded
• Make change, accept acceptable forms of payment and issue receipts to customers. Follow standard procedures for cash handling
• Perform other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area
• Comply to all Health and Safety Policies and procedures
• Adhere to uniform standards and job specific standard operation procedures
• Other duties as assigned

Qualifications, Skills And Abilities

• Experience working in a concession, food preparation, or food handling environment required
• Work well under pressure; can handle multiple tasks simultaneously
• Able to pay close attention to detail
• Must have a valid Proserve certification
• Evening and weekend availability required

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.