Senior Trust Officer

CIBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

CIBC is seeking a Senior Trust Officer for managing complex Estate and Trust accounts. The role requires collaboration with clients and internal teams, ensuring compliance with trust policies. A successful candidate will have significant experience in trust administration and possess relevant professional certifications. This permanent role is based in Toronto, focusing on delivering superior client service while optimizing account management.

Qualifications

• 8-10 years of experience in the Estate & Trust Industry.
• Expertise in the administration of Indigenous Trusts.
• Knowledge of accounting and investment for complex Trust Accounts.

Responsibilities

• Manage and administer complex estate, trust, and power of attorney accounts.
• Develop partnerships with clients and internal experts for oversight.
• Ensure effective compliance and improve account administration processes.

Skills

Account Management

Collaboration

Communication

Problem Solving

Education

Certified Professional (MTI/TEP preferred)

Job description

What You’ll Be Doing

As the Senior Trust Officer, you will be responsible for the ongoing account management and administration of Estates, Trusts and Powers of Attorney. This involves partnering with a specialized team of professionals within Wealth Management dedicated to working with Estates, Trusts and Powers of Attorney. Primary accountability for the timely, accurate, and professional administration of large and complex estate, trust and power of attorney accounts. You will identify and mitigate account risks while adhering to all CIBC Trust Policies & Procedures, including cash management, fee collection, account opening, etc.

How You’ll Succeed

Collaboration - Develop and maintain a strong partnership with the clients / beneficiaries in order to provide excellent client service. Effective and open communication is critical to ensure parties are informed of key activities, milestones and deliverables. Partner effectively with internal experts from the Investment Management and Tax Department, to provide oversight and guidance on client investment and tax issues. Engages external professionals as required. Supervises account investments to ensure consistency with account objectives, constating documents and legislation.

Trust & Estate Acumen - Ensure the onboarding and account management aligns with the unique needs of clients and the characteristics of Estates and Trust. Establish effective tracking, monitoring and compliance with the governing document and responsible for the resolution of all operational, technical and discretionary issues encountered in the management of the accounts. Assist in developing standards in administration and vetting new and / or changes to policies and procedures. Optimizes account administration by identifying and implementing process improvements.

People Management - Set appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals. Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values. Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect.

Who You Are

You can demonstrate 8-10 years of experience in the Estate & Trust Industry as well as expertise in the administration of Indigenous Trusts. A detailed knowledge of accounting and investing sufficient to administer a range of complex Trust Accounts is necessary.

You’re a certified professional . It is an asset if you have obtained the Member Trust Institute (MTI) and / or Trust and Estate Practitioner (TEP) designation(s).

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.

LI-TA

Toronto-81 Bay, 11th Floor

Permanent

37.5