Senior Technical Writer

ECL Kontor; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a dynamic growth-stage software company that enhances operations through innovative documentation. As a technical writer, you will leverage your expertise to create high-quality materials that ensure seamless adoption of software releases. This role offers the chance to shape your career while collaborating with industry leaders in a thriving environment.

Qualifications

• 5+ years in software documentation and online help development.
• Proven technical writing and editing skills required.
• Strong understanding of topic-based authoring and reusable information architecture.

Responsibilities

• Develop and write high-quality documentation and user guides.
• Collaborate with software developers to ensure consistency.
• Drive innovation with new content formats and documentation styles.

Skills

Technical writing

Attention to detail

Writing skills

Technical aptitude

Education

Bachelor's in Computer Science

Tools

Confluence

Markdown

JIRA

Swagger

Postman

Job description

Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the world – making Industrial IoT, Industry 4.0, and Edge Computing a reality. We just completed our Series B financing round, and we are looking to expand our team.

Why join the Litmus team

You want to be a part of something great

We pride ourselves on building the most talented and experienced team in the industry who knows how to win. We work hard and the results speak for themselves. We’re trusted by industry leaders like Google, Dell, Intel, Mitsubishi, Hewlett-Packard Enterprise and others as we partner to help Fortune 500 companies digitally transform.

You want to define and shape the future

At Litmus, you’ll have the opportunity to influence and enable the Industrial Internet of Things, the next wave of technology essential for global digitization. We’re leading the industry in machine data analytics and edge computing to feed machine learning, artificial intelligence, and other applications that rapidly change the way companies operate.

You want to build and shape your career

Join a growth-stage Silicon Valley company to build and define your career path in an environment that allows you to progress rapidly. Bring your unique experience, talent, and expertise and add to it by collaborating with and learning from the brightest people in the industry.

We are committed to hiring great people who are passionate about what they do and thrive on winning as a team. We welcome anyone and everyone who wishes to join the Litmus marketing team to apply and share their career experience, dreams, and goals with us.

Job Description

• Use your superior writing skills and attention to detail to conceptualize, plan, develop, and write high-quality “modern” documentation.
• Design, draft, and edit technical and process documentation.
• Support the release and adoption of software releases.
• Drive innovation and experiment with new-age content formats, information architecture, and rich media.
• Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand.
• Clarifying terminology and work with software developers for achieving consistencies in the product and documentation.

Qualifications

• 5 - 10 Years of Experience.
• Must live in Canada and have excellent writing skills.
• 5+ years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, release notes.
• Bachelor's in Computer Science or other relevant fields.
• Strong technical aptitude to learn products through hands-on experience.
• Proven technical writing and editing skills. Superior command of the English language including rules and usage.
• Strong understanding of topic-based authoring and reusable information architecture is a must.
• Experience with Confluence and Markdown formats.
• Experience with API tools, such as Swagger and Postman.
• Experience with agile software development processes and tools, such as JIRA.
• Experience with video creation is a plus.
• Experience with learning management systems is a plus.

Salary range : $80,000 CAD - $100,000 CAD per year commensurate with experience.

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