Senior Technical Writer

ZipRecruiter; Toronto; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

A leading company is seeking a seasoned Technical Writer specializing in cybersecurity to join their security incident response team. This 12-month hybrid contract offers a flexible work schedule while requiring 2-3 days in the office. Ideal candidates will have extensive experience in technical writing, particularly for IT or cybersecurity projects, and strong communication skills.

Qualifications

• 8+ years in technical writing.
• 5+ years using SharePoint, Visio, and JIRA.
• Experience building knowledge bases for cybersecurity projects.

Responsibilities

• Create and maintain technical documentation related to cybersecurity.
• Translate complex technical information into clear documentation.
• Collaborate with teams to build a knowledge base.

Skills

Technical Writing

SharePoint

Visio

JIRA

Cybersecurity Documentation

Communication

Critical Thinking

Organizational Skills

Education

Bachelor's degree in a technical field

Job description

Job Description

Technical Writer – Cybersecurity | 12-Month Contract | Hybrid (GTA )

We are seeking a seasoned Technical Writer to join a dynamic security incident response team. This is a 1-year contract based out of 888 Birchmount Road, 6th Floor, with flexibility to work from home (2–3 days/week in-office may be required).

Key Responsibilities:

• Create, refine, and maintain technical documentation, diagrams, and playbooks related to cybersecurity processes and investigations.
• Translate complex, technical into clear, concise documentation for both technical and executive audiences.
• Collaborate with internal teams and vendors to build a practical, accessible knowledge base.
• Support ongoing updates to procedural documentation, participate in incident response meetings, and record meeting minutes.

Required Skills:

• 8+ years in technical writing, with 5+ years using SharePoint, Visio, and JIRA.
• Experience building knowledge bases and creating documentation/playbooks for cybersecurity or IT projects.
• Ability to translate investigative procedures into high-level summaries for audit and management review.

Nice-to-Haves:

• Exposure to Power BI and MS Office Suite.
• Background in law enforcement or writing for legal/security teams.

What Sets You Apart:

• Experience in cybersecurity or law enforcement.
• Strong communication, critical thinking, and organizational skills.
• Bachelor's degree in a technical field or equivalent experience.

Interview Process:

Two 30-minute MS Teams interviews focusing on soft skills, technical writing ability, and domain knowledge.