Senior Specialist, Financing Operations

Canada Mortgage and Housing Corporation; Montreal (administrative region); On-site; CAD 104,000 - 130,000; Full time

Benefits offered by this job

Annual performance bonus

Group insurance coverage

Training and mentorship

Inclusive workplace culture

Job summary

CMHC in Montreal is seeking a Senior Specialist, Financing Operations to provide expert guidance on loan activities under NHS and Affordable Housing programs. You will interpret contracts, policies, and procedures and ensure daily operations align with CMHC's risk standards and cross-functional teams.

You will lead risk assessments, advise on policy exceptions, and collaborate with teams across underwriting, servicing, and agreement management to deliver reliable housing affordability solutions

Qualifications

• An undergraduate degree in Accounting, Finance, Business Administration, Commerce, Law, or a related field, combined with a minimum of seven years of relevant experience in housing finance, lending, or contract management.
• Expert knowledge in contracts, lending functions and funding processes.
• Expert knowledge of NHS, legacy and Assisted Housing programs.
• An understanding of the implications of public policy and political environment on federal/provincial housing programs.
• Solid knowledge of risk frameworks and RAM, RAS and KRI concepts.
• Exceptional analytical and problem-solving skills, with the ability to assess complex risks, develop practical solutions, and make sound recommendations.
• Strong relationship management, communication, and negotiation skills, with the ability to influence stakeholders and effectively communicate complex information to diverse audiences.
• Excellent organizational and project management abilities, including the capacity to manage multiple priorities and deliver results in a fast-paced environment.

Responsibilities

• Provide input and technical expertise in the development of policy enhancements for Affordable Housing, NHS programs and legacy programs.
• Provide risk assessments and guidance on policy exceptions with regards to loans management and provides recommendations for action, taking into account precedents the solution can set for future programs.
• Identify sources of risk, gaps and deficiencies in controls with respect to loan administration and proposes mitigations to eliminate or reduce the impact on the Corporation and develops and recommends action plans to address and remediate identified control deficiencies and/or to correct deviations from policies, guidelines and procedures.
• Manage issues of a politically sensitive nature using critical thinking, judgment and experience to find a solution.
• Identify, assess, and mitigate loan administration, operational, and contractual risks while ensuring due diligence and compliance with CMHC policies, guidelines, and procedures.
• Partner with colleagues across advancing, default management, servicing, agreement management, risk 1B, audit and other business areas to deliver innovative financial solutions, enhance CMHC risk posture and a seamless client experience.
• Manage complex and sensitive issues, applying sound judgment, critical thinking, and expertise to balance client needs with CMHC's risk management objectives.
• Build and maintain strong stakeholder relationships while providing coaching and support to internal partners on Loan administration processes.

Skills

Relationship management

Negotiation

Communication

Analytical thinking

Project management

Problem solving

Education

Undergraduate degree in Accounting, Finance, Business Administration, Commerce, Law, or related field

Tools

RAM

RAS

KRI

Job description

Select how often (in days) to receive an alert:

Office Location:Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Toronto (ON); Vancouver (BC)

Travel Requirement:Limited

Language Skill Levels (Read/Write/Speak):BBC

Security Requirement:Reliability Status

Salary:Our salaries generally range from $104180.28to $130225.36and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Lending Programs team, in the Senior Specialist, Financing Operations position. You will provide expert technical guidance in loan activities under the National Housing Strategy (NHS) and existing Affordable Housing programs. Be an expert in GSL and CRM and other systems as well as understanding and interpreting contracts, policies and procedures and contribute to their successful delivery. Ensure Lending programs daily operations are aligned with other CMHC operations, including Multi-Unit Underwriting, advancing, default management, servicing and Agreement Management. Help make delivering housing affordability solutions easy, by recommending innovative solutions, remaining focused on the client experience and managing risks to CMHC appropriately. If you are passionate about client service, collaboration, innovation, and sound risk management, this is an opportunity to make a meaningful impact by helping deliver housing affordability solutions for Canadians.

This is a temporary position of a duration of 24 months.

What you ‘ll do:

• Provide input and technical expertise in the development of policy enhancements for Affordable Housing, NHS programs and legacy programs.
• Provide risk assessments and guidance on policy exceptions with regards to loans management and provides recommendations for action, taking into account precedents the solution can set for future programs.
• Identifie sources of risk, gaps and deficiencies in controls with respect to loan administration and proposes mitigations to eliminate or reduce the impact on the Corporation and develops and recommends action plans to address and remediate identified control deficiencies and/or to correct deviations from policies, guidelines and procedures.
• Manage issues of a politically sensitive nature using critical thinking, judgment and experience to find a solution.
• Identify, assess, and mitigate loan administration, operational, and contractual risks while ensuring due diligence and compliance with CMHC policies, guidelines, and procedures.
• Partner with colleagues across advancing, default management, servicing, agreement management, risk 1B, audit and other business areas to deliver innovative financial solutions, enhance CMHC risk posture and a seamless client experience.
• Manage complex and sensitive issues, applying sound judgment, critical thinking, and expertise to balance client needs with CMHC's risk management objectives.
• Build and maintain strong stakeholder relationships while providing coaching and support to internal partners on Loan administration processes.

What you should have:

• An undergraduate degree in Accounting, Finance, Business Administration, Commerce, Law, or a related field, combined with a minimum of seven years of relevant experience in housing finance, lending, or contract management.
• Expert knowledge in contracts, lending functions and funding processes.
• Expert knowledge of NHS, legacy and Assisted Housing programs.
• An understanding of the implications of public policy and political environment on federal/provincial housing programs.
• Solid knowledge of risk frameworks and RAM, RAS and KRI concepts.
• Exceptional analytical and problem-solving skills, with the ability to assess complex risks, develop practical solutions, and make sound recommendations.
• Strong relationship management, communication, and negotiation skills, with the ability to influence stakeholders and effectively communicate complex information to diverse audiences.
• Excellent organizational and project management abilities, including the capacity to manage multiple priorities and deliver results in a fast-paced environment.

Posting closing date:

Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!