Senior Shopper Insights & Growth Lead

dunnhumby Ltd.; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Pension plan

Time off 25 days

Wellness allowance

Counselling support

Long service awards

Car allowance

Job summary

dunnhumby Canada is seeking a Client Leadership professional to drive relationships with CPG clients and retailers, shaping plans and insights that fuel growth. You will translate priorities into actionable workplans and lead upsell/cross-sell efforts while coaching client leads to strong delivery and revenue impact.

The role emphasizes strategic account leadership, commercial judgment, and a proactive, collaborative approach to manage pipeline, delivery, and financial priorities within a

Qualifications

• 5+ years of client leadership in a CPG/insight or related business.
• Strong leadership in a client-facing team environment.
• Proven commercial judgement with sales experience.

Responsibilities

• Build trusted relationships with CPG clients and retailer stakeholders.
• Shape account plans, stakeholder maps and value measures.
• Translate priorities into the right insight workplan.
• Lead upsell and cross-sell activity across clients and prospects.
• Coach Shopper Insights Client Leads to support delivery, renewals and revenue.

Skills

Client leadership

Relationship management

Insight delivery

Commercial thinking

Stakeholder management

Upsell & cross-sell

Job description

dunnhumby Canada is seeking a Client Leadership professional to drive relationships with CPG clients and retailers, shaping plans and insights that fuel growth. You will translate priorities into actionable workplans and lead upsell/cross-sell efforts while coaching client leads to strong delivery and revenue impact.

The role emphasizes strategic account leadership, commercial judgment, and a proactive, collaborative approach to manage pipeline, delivery, and financial priorities within a