Senior ServiceNow Developer

Brainhunter Systems Ltd; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Brainhunter Systems Ltd. is seeking a Senior ServiceNow Developer for a contract opportunity in Toronto, ON.

You will design, develop and implement enhancements within ServiceNow, following best practices, and collaborate with Architects, developers, business analysts, QA and operations to troubleshoot and deliver solutions. You will leverage out-of-the-box capabilities, build integrations using REST/SOAP, and contribute to ITSM, CMDB, ITOM and other modules.

Qualifications

• 5+ years experience as ServiceNow administrator.
• 5+ years experience as ServiceNow Developer.
• Experience with web services integration (REST/SOAP) in ServiceNow.
• Familiarity with Employee Center, Integration Hub, ITSM, CMDB, ITAM, APM, SIR, ITOM, IRM.

Responsibilities

• Design, develop and implement enhancements/fixes within ServiceNow by Adhering to ServiceNow best practices.
• Collaborate with various IT and business groups to ensure deployed solutions meet all agreed criteria.
• Configure integrations with REST & SOAP APIs, LDAP, and import sets.
• Develop clear technical/product documentation.
• Provide coaching to employees for effective ServiceNow utilization.
• Troubleshoot deployment issues and conduct post-implementation reviews.

Skills

ServiceNow development

ServiceNow admin

REST/SOAP integration

ATF testing

ITSM

CMDB

Integration Hub

Virtual Agent

Tools

REST API

SOAP API

ATF

Job description

Brainhunter is currently seeking the services of a “Senior ServiceNow Developer ” for a contract opportunity with one of our Valued Clients.

Role Description:

Customer focused culture to deepen client relationships, work with other team members, such as Architects, developers, business analysts, QA Testers, and the operations team in troubleshooting support activities.

• Help with proofs of concept, new functionalities to get the most out of the ServiceNow modules for the business.
• Extract and maximise business value by providing solutions leveraging out of box that best fit the business requirement.

Responsibilities:

• Design, develop and implement enhancements/fixes within ServiceNow by Adhering to ServiceNow best practices.
• Strong knowledge in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow, Flow Designer, Script Actions.
• Ensure enhancement deployment as per conceptual design documentation and architecture.
• Collaborate with various IT and business groups to ensure deployed solutions meet all agreed criteria.
• Develop clear technical/process documentation.
• Configure integrations with various ServiceNow integration methods, such as web services, REST, SOAP, Data Sources, LDAP servers, and import set.
• Proactive, responsive, and focused on potential future requirements/issues
• Recover quickly when there are deployment issues and perform lessons learnt session to peers.
• Troubleshoot and resolve any potential issues, and work with ServiceNow support team for resolution.
• Transfer knowledge and provide coaching to employees ensuring the effective utilization of ServiceNow.

Experience/Skills:

• Strong ServiceNow platform development skills
• 5+ years experience as an administrator for ServiceNow platform
• 5+ years experience as a ServiceNow Developer
• 5+ years experience using web services integration in ServiceNow (REST/ SOAP)
• Actively worked on ServiceNow upgrade and created ATF’s
• Experience with Employee Center, Integration Hub, Virtual Agent, ITSM, CMDB, ITAM, APM, SIR, ITOM, IRM applications desirable

Brainhunter is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. Brainhunter encourages applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We provide accommodation upon request during the recruitment process; please let the job poster know.

We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted.