ServiceNow Developer

Delpath; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Delpath is seeking a ServiceNow Developer in Toronto, Canada. This hands-on role involves delivering HRSD solutions and supporting HR operations through ServiceNow. Candidates should have 5-7 years of ServiceNow development experience, strong understanding of architectural principles, and relevant certifications. The position offers a contract of 10 months with potential for extension and conversion to full-time employment. A focus on documentation and integration skills is also essential.

Qualifications

• 5-7 years of hands-on ServiceNow development and configuration experience.
• Demonstrated understanding of ServiceNow architectural design principles.
• Proven experience implementing and supporting core ServiceNow components.

Responsibilities

• Delivering complex ServiceNow HRSD solutions.
• Building, configuring, and integrating ServiceNow solutions.
• Writing clear and comprehensive technical documentation.

Skills

ServiceNow development and configuration

ServiceNow HRSD experience

ServiceNow architectural design principles

Integrations with other tools/systems

Technical documentation

Education

CIS-HR and/or Administrator certification

Tools

SAP SuccessFactors HCM

Java

Python

REST/SOAP web services

Job description

Subject to change: 3–4 days onsite may be required based on business needs

Contract Duration: 10 months with high Possibility of extension & conversion to FTE

Business group

Solution Architecture & Engineering. We design and deliver the tools that attract, engage, and support our global talent. Our culture thrives on innovation, continuous learning, and inclusion. We believe in empowering our people, celebrating diverse perspectives, and maintaining a healthy work-life balance.

Project

This is a hands‑on delivery role focused on building and releasing ServiceNow solutions. As a ServiceNow Developer, you are responsible for delivering complex, hands‑on ServiceNow HRSD solutions that support HR operations and improve the employee experience. You focus on building, configuring, integrating, testing, and deploying working solutions, while ensuring alignment with project goals and architectural requirements.

Must Have Skills

• 5-7 years of hands‑on ServiceNow development and configuration experience, including custom development and integration, with at least 2-3 years of ServiceNow HRSD experience
• Demonstrated understanding of Service Now architectural design principles and implementation best practices
• Experience with integrations between ServiceNow and other tools/systems
• Proven working experience implementing, updating, testing and supporting core ServiceNow components; understanding of ServiceNow implementation end to end cycle
• Experience writing clear and comprehensive technical documentation and ability to create analytical reporting
• CIS‑HR and/or Administrator certification required

Nice‑To‑Have Skills

• Development experience working with SAP SuccessFactors HCM
• Deep expertise in data architecture, data modeling, cloud technologies (e.g., GCP, Azure), and modern integration patterns
• Hands‑on experience in programming such as Java, Python, REST/SOAP web services, JSON and database concepts
• Experience working with Genesys Telephony System
• CIS‑HR and/or Administrator certification required. ServiceNow Developer, Certified Application Developer (CAD), is an asset

Best VS. Average Candidate

Top candidates bring deep HRSD expertise, strong architectural thinking, and hands‑on experience implementing ServiceNow at scale. Specifically: Excellent functional and technical knowledge of ServiceNow processes and modules, including but not limited to: Document Management, Knowledge, Employee Portal, HR (Case Management, Lifecycle, Journey design, Dashboards & Reports), and Universal request (asset).

• Experience with integrations between ServiceNow and other tools/systems