Senior Salesforce Business Analyst – Enterprise Solutions

Ivey Business School Foundation; London; Presencial; CAD 85.000 - 107.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plan

RRSP / retirement plan

Paid time off

Employee assistance

Descripción de la vacante

The Senior Business Analyst is a solution-oriented professional with Salesforce expertise, partnering with stakeholders to design, build, test and support Salesforce–driven solutions at Ivey Business School in London, Ontario.

You will lead requirements gathering, document end-to-end processes, and work with vendors and IT teams in an agile environment to deliver impactful technology changes for students, staff and partners.

Formación

• Bachelor's degree required in a related field.
• 5–7 years as a Business Analyst/BA or BSA with increasing responsibility.
• 5+ years hands-on Salesforce design, implementation and admin experience.

Responsabilidades

• Perform complex business and system analysis to optimize processes around Salesforce.
• Document current state, user stories and requirements; identify gaps and opportunities for automation.
• Translate business problems into technical requirements and end-to-end solutions.
• Lead requirement gathering sessions and present solution designs to stakeholders.
• Support post-implementation adoption and continuous improvement.

Conocimientos

Salesforce

Business Analysis

Stakeholder Management

Agile/Scrum

Sales Cloud

Educación

Bachelor's degree in related field

Herramientas

Salesforce

SQL

Descripción del empleo

The Senior Business Analyst is a solution-oriented professional with Salesforce expertise, partnering with stakeholders to design, build, test and support Salesforce–driven solutions at Ivey Business School in London, Ontario.

You will lead requirements gathering, document end-to-end processes, and work with vendors and IT teams in an agile environment to deliver impactful technology changes for students, staff and partners.