Senior Salesforce Financial Services Cloud Business Analyst

Winobell Inc; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

Winobell Inc. is seeking a Senior Salesforce Financial Services Cloud Business Analyst to lead analysis for FSC initiatives across Wealth Management and Banking domains.

You will translate business needs into user stories, collaborate with architects, developers, QA, and stakeholders, and ensure data quality and SDLC adherence. The ideal candidate has 8+ years of Business Analysis experience in financial services, 3+ years with Salesforce FSC, and hands-on experience with SOQL and Data Loader,

Qualifications

• 8+ years of Business Analyst experience, preferably in Financial Services.
• 3+ years of hands-on Salesforce Financial Services Cloud (FSC) experience.
• Strong understanding of Salesforce data models, configuration, and business processes.
• Hands-on experience with SOQL and Salesforce Data Loader.
• Experience with data validation, migration, reconciliation, and data quality.
• Strong experience with Agile/Scrum delivery and SDLC.
• Experience with JIRA and Confluence.
• Excellent communication, analytical, and stakeholder management skills.
• At least one active Salesforce certification is required.

Responsibilities

• Gather, analyze, document, and validate business requirements for Salesforce FSC initiatives.
• Translate business needs into user stories, acceptance criteria, process flows, and functional requirements.
• Work with Salesforce architects, developers, administrators, and QA teams to deliver FSC solutions.
• Analyze and troubleshoot Salesforce data using SOQL and Data Loader.
• Support data migration, data cleansing, reconciliation, and data quality activities.
• Participate in functional, integration, regression, and UAT testing.
• Support defect triage, root-cause analysis, and resolution.
• Manage assigned deliverables, dependencies, risks, and milestones throughout the SDLC.
• Collaborate with Business, Product, Technology, QA, Operations, and Vendor teams.
• Support releases, implementations, change management, and production activities.

Skills

Communication skills

Analytical thinking

Stakeholder management

Education

Bachelor's degree in Computer Science, IT, Business, or related discipline

Tools

SOQL

Data Loader

JIRA

Confluence

Salesforce FSC

MuleSoft

Talend

Salesforce APIs

Job description

Senior Salesforce Financial Services Cloud Business Analyst

Key Responsibilities:

• Gather, analyze, document, and validate business requirements for Salesforce FSC initiatives.
• Translate business needs into user stories, acceptance criteria, process flows, and functional requirements.
• Work with Salesforce architects, developers, administrators, and QA teams to deliver FSC solutions.
• Analyze and troubleshoot Salesforce data using SOQL and Data Loader.
• Support data migration, data cleansing, reconciliation, and data quality activities.
• Participate in functional, integration, regression, and UAT testing.
• Support defect triage, root-cause analysis, and resolution.
• Manage assigned deliverables, dependencies, risks, and milestones throughout the SDLC.
• Collaborate with Business, Product, Technology, QA, Operations, and Vendor teams.
• Support releases, implementations, change management, and production activities.

Nice to Have:

• Experience with MuleSoft, Talend, ETL, Salesforce APIs, or integration technologies.
• Experience with large-scale or global Salesforce implementations.
• Experience with Wealth Management Advisor Desktop, Client 360, onboarding, householding, or financial accounts.
• Experience working in highly regulated financial services environments.
• Bachelor's degree in Computer Science, IT, Business, or a related discipline.

Requirements

8+ years of Business Analyst experience, preferably in Financial Services.

Strong experience in Wealth Management, Banking, Capital Markets, or related financial services.

3+ years of hands-on Salesforce Financial Services Cloud (FSC) experience.

Strong understanding of Salesforce data models, configuration, and business processes.

Hands-on experience with SOQL and Salesforce Data Loader.

Experience with data validation, migration, reconciliation, and data quality.

Strong experience with Agile/Scrum delivery and SDLC.

Experience with JIRA and Confluence.

Excellent communication, analytical, and stakeholder management skills.

At least one active Salesforce certification is required.

About the Company

Winobell is an IT consulting and services company specializing in Salesforce implementation, customization, and enterprise software solutions. We help businesses streamline their processes, enhance customer relationships, and achieve digital transformation through cutting-edge technology and expert consulting.