Senior Sales Manager

Concord Hospitality Enterprises; Calgary; On-site; CAD 78,000 - 82,000; Full time

Benefits offered by this job

Competitive wages

Medical benefits

Dental benefits

Life insurance

Disability coverage

Tuition assistance

Discounted room rates

Training and career growth

Job summary

Concord Hospitality Enterprises seeks a Senior Sales Manager for The Dorian Autograph Collection and Courtyard Calgary Downtown to drive hotel sales and lead a high-performing team.

You will nurture corporate and event business, respond promptly to inquiries, and coordinate with revenue management and partners to maximize city-wide events. Strong communication and negotiation skills are essential.

Qualifications

• Proven hospitality sales experience, preferably in hotel sales.
• Strong communication, organizational, and negotiation skills.
• Familiarity with CRM and sales tracking systems (e.g., CI/TY).

Responsibilities

• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Plan and organize sales strategies while maintaining pricing awareness for efficiency.
• Provide thorough follow-through on details for clients and internal hotel departments.
• Represent the hotel professionally at industry events.
• Collaborate with third-party sites, revenue management, and city convention centers to maximize events.
• Meet and exceed monthly revenue and sales call goals.
• Document all sales activities in Delphi or similar sales systems for tracking.
• Act as a team player to support overall hotel operations.

Skills

Strong communication

Organizational skills

Negotiation skills

Results-driven

Tools

CRM systems

Delphi

CI/TY

Job description

Description

As a Senior Sales Manager at a The Dorian Autograph Collection and Courtyard by Marriott Calgary Downtown you play a vital role in the hotel’s success.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Responsibilities:

• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency.
• Provide thorough follow-through on details for clients and internal hotel departments.
• Represent the hotel professionally at industry events.
• Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events.
• Meet and exceed monthly revenue and sales call goals.
• Document all sales activities in Delphi or similar sales systems for tracking and historical reference.
• Act as a team player to support the overall operation and success of the hotel.

Your Story:

• Proven experience in hospitality sales, preferably in hotel sales.
• Strong communication, organizational, and negotiation skills.
• Familiarity with CRM and sales tracking systems (e.g., CI/TY).
• Ability to work collaboratively with internal teams and external partners.
• Results-driven with a demonstrated ability to meet or exceed sales goals.

Benefits:

• Competitive wages
• Medical and dental benefits
• Life insurance and short/long-term disability options
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN! — our associates proudly cheer:

“We Are Concord!”

Salary Range: $78,000 - $82,000

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Source: Concord Hospitality