Sales & Catering Manager - Courtyard by Marriott Edmonton Downtown

Concord Hospitality Enterprises; Edmonton; On-site; CAD 54,000 - 67,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

ST/LT disability options

Tuition assistance

Discounted room rates at Concord—owned

Training & development

Career advancement opportunities

Job summary

Concord Hospitality is seeking a Sales & Catering Manager for the Courtyard by Marriott Edmonton Downtown on a 12-month maternity leave contract. You will drive business through direct sales, marketing, telemarketing, direct mail, and tours for guest rooms and event space.

You will support forecasting, client service, and collaboration with the Dir of Sales & Marketing to maximize space and revenue, while maintaining strong client relations and event execution.

Responsibilities

• Provide high levels of customer service to internal partners and external clients.
• Respond quickly, professionally, and clearly to all communications.
• Demonstrate excellent time management, self-motivation, proactive planning, and attention to detail.
• Maintain assigned accounts and develop new business for the hotel.
• Monitor and manage pre-event, event, and post-event details effectively.
• Assist with projects, reports, training, coaching, and employee supervision as directed.
• Forecast group rooms and F&B revenues in collaboration with the Dir of Sales & Marketing.
• Gain knowledge of the hotel's food and beverage products, function space, and AV details.
• Achieve sales activity and revenue goals through calls, tours, and appointments.
• Learn and use digital sales systems and hotel sales strategies to meet goals.

Job description

Description

We are hiring a Sales & Catering Manager at the Courtyard by Marriott Edmonton Downtown!

Being the Sales & Catering Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel for both guest rooms and event space.

(Maternity Leave Position - Temporary)

Position Duration: 12 months

Responsibilities:

• Provide high levels of customer service to internal partners and external clients.
• Respond quickly, professionally, and clearly to all communications.
• Demonstrate excellent time management, self-motivation, proactive planning, and attention to detail.
• Maintain assigned accounts and develop new business for the hotel.
• Monitor and manage pre-event, event, and post-event details effectively.
• Assist with projects, reports, training, coaching, and employee supervision as directed.
• Work with Dir of Sales and Marketing to accurately forecast group rooms and F&B revenues and understand strategies to maximize space and revenue.
• Gain knowledge of the hotel's food and beverage products, function space, audio visual, and other event details.
• Consistently achieve sales activity and individual revenue goals through proactive and reactive calls, tours, and appointments.
• Learn and use digital sales systems and hotel sales strategies to accomplish individual and team goals.
• Participate in internal meetings, conference calls, reporting, planning, training, and other required communications.
• Foster teamwork and an entrepreneurial spirit to achieve the hotel's overall goals.
• Comply with company policies and procedures and fulfill any reasonable management requests.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Compensation: $54,236 - $67,000 / Per Year

Bonus Plan: Yes

Source: Concord Hospitality