Banquet Server

The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown; Calgary; On-site; CAD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Training and development

Job summary

Concord Hospitality is seeking a Banquet Server at Calgary locations to deliver meals with friendly, responsive service and to support the guest dining experience. The role requires a strong work ethic, reliability, and excellent communication, with availability for evenings, weekends, and holidays.

You will learn buffet, plated, and reception service styles, maintain cleanliness, and collaborate closely with the events team to ensure seamless service.

Qualifications

• Previous experience as a Server in a banquet or events environment.
• Strong work ethic, reliability, punctuality and an approachable demeanor, with a focus on Safety.
• Excellent communication and customer service skills.
• Able to work well under pressure in a fast-paced setting.
• Positive attitude and willingness to learn as part of a team.
• Knowledge of food handling and safety; ProServe certification.

Responsibilities

• Deliver meals with friendly, responsive service.
• Greet guests and accommodate needs.
• Answer questions about food & beverage offerings.
• Deliver food from staging areas to guests.
• Assist other servers during peak periods.
• Learn buffet, plated, and reception style services.
• Anticipate guests’ needs and monitor dining experience.
• Complete setup, execution, and clean-up for events.
• Maintain clean service areas and comply with health regulations.
• Work collaboratively with the team.

Skills

Customer service

Multitasking

Teamwork

Communication

ProServe certification

Job description

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.

Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.

OUR ROLE

We are in search of a professional, customer service-focused Banquet Server, responsible for serving meals with friendly, responsive service, creating memorable event experiences for all of our guests.

Key accountabilities include:

Consistently deliver exceptional service to guests and associates, alike.

Greet guests and be responsible for accommodating all guests’ needs.

Answer guests’ questions regarding food & beverage offerings.

Deliver food and beverage from staging areas to guests.

Assist other servers during peak periods in delivering food and guest requests.

Learn and practice buffet, plated, and reception style meal services (training provided) to Dorian Hotel standards.

Anticipate guests’ needs and monitor the guests’ dining experience to ensure satisfaction with food and service.

Respond promptly and courteously to any requests.

Complete setup, execution, and clean-up for an event.

Maintain clean service areas at all times.

Comply with health and safety regulations.

Endeavor to work in a unified and collaborative way -- one that fosters teamwork.

YOUR STORY

Previous experience as a Server in a banquet or events environment.

Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to Safety.

Someone with excellent communication and customer service skills.

Able to work well under pressure, multitask and enjoys a fast-paced environment.

Someone with a positive attitude, eagerness to learn and prefers to work as part of a team.

Knowledge of food handling, food safety, and basic math skills.

Valid ProServe certification.

Availability to work evenings, weekends, and holidays as needed.

Physically able to stand and walk for extended periods of time and lift up to 25 lbs.

Benefits of Working for Concord Hospitality

Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

Working for Concord Hospitality

Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are a proven top performer, looking for a culture-rich and award-winning company, and you are ready to represent an amazing brand in a great and thriving location…we may be the perfect fit!

Hourly wage: $16.50 per hour.

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.