Complex General Manager - Dorian Autograph Collection and Courtyard Calgary Downtown

Concord Hospitality Enterprises; Calgary; Hybrid; CAD 150,000 - 230,000; Full time

Benefits offered by this job

Medical/dental

Life insurance

Disability insurance

RRSP

Vacation and holiday pay

Training & development

Career advancement opportunities

Job summary

The Concord Hospitality Enterprises complex General Manager position at The Dorian in Calgary requires a high-energy leader with boutique, lifestyle, or full-service hotel experience. You will lead a top-tier management team, drive revenue and guest satisfaction, and strengthen community relationships.

As the face of the hotel, you will collaborate with brand partners and owners, shaping memorable experiences while ensuring profitability and budget discipline in a dynamic Calgary market.

Qualifications

• Minimum 5 years of full service hotel experience.
• Marriott experience preferred.
• Proven track record of revenue and market share improvements.
• Strong leadership and team development skills.
• Excellent networking and community relations abilities.

Responsibilities

• Hire, motivate, and reward a winning management team.
• Liaise with hotel brand, owners, and Concord leadership.
• Act as the face of the hotel in the local market.
• Drive profitability, manage budgets, and control costs.
• Create a Great Place to Work culture and visible guest experiences.

Skills

Luxury hotel experience

People leadership

Budget management

Revenue growth

Local market knowledge

Job description

Description

The Dorian is two Marriott-branded hotels in one beautiful tower. The upper-portion, the Autograph Collection, blends modern luxury with British whimsy and local flavour, including Calgary’s first 27th floor lobby complete with resto-lounge and rooftop patio. The lower-portion, Courtyard by Marriott, caters to sophisticated urban adventurers and business professionals seeking more for their travel dollars. More than anything, The Dorian is a hotel with a soul. One that cares about its community, and connecting guests with memorable, warm, and fun Calgary people and experiences.

Why you will enjoy this job:

This is a great opportunity for a high energy, innovative Complex General Manager who possesses boutique, lifestyle or full service experience. You are that one of a kind leader, trendy, creative, with an out-of-the box approach to surprising guests with unforgettable moments. You will have the opportunity to use your excellent relationship-building skills, be an active member of the local community.

As a Concord Leader you will be responsible to:

Inspire greatness in your team.

Encourage and support team members to reach their full potential.

Create a work environment that is a Great Place to Work for all.

Lead with integrity, transparency, respect, and professionalism.

Care for your team.

We are seeking Candidates with the following:

• Urban, luxury or lifestyle experience.
• Minimum 5 years of Full Service Hotel Experience, with strong skills in F&B.
• Ability to manage, drive and lead a team of department heads.
• Marriott experience preferred.
• Local market knowledge preferred.
• Proven track record of revenue and market share improvements/results.
• Excellent ability to network in a city through relationships and serving as face of hotel.
• Interest in joining a very progressive company.
• Proven experience leading teams to success.
• Out-of-the box thinking and creativity in providing memorable service to our guests.
• Superior profit driving skills and ability to manage a budget and control costs

Being a Concord GM:

As a Complex General Manager you will be instrumental in hiring, motivating, and rewarding a winning management team, and for supporting our company’s mission statement and embracing our cornerstones. You will be the liaison with the hotel brand, our owners and with Concord in facilitating a successful business and operating as the “face” of these exciting brands.

Benefits:

• At Concord Hospitality, our GM’s earn competitive wages, receive our extensive benefit package including medical/dental plans, life insurance, ST/LT disability options, RRSP options, vacation and holiday pay, training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All.