Senior Sales Engineer

iottag - Safety Science & Operational Intelligence; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading company in IoT technology ecosystems for Tunnelling and Mining is seeking a Senior Sales Engineer. This role involves providing pre-sales support, account management, and technical expertise to enhance customer satisfaction. The ideal candidate will possess strong communication skills and relevant engineering education, with a bonus for experience in the industry.

Qualifications

• Experience in Sales and providing technical assistance to customers.
• Ability to work independently and part of a team in a hybrid environment.
• Experience with location-aware technologies and sensor data insights is a plus.

Responsibilities

• Provide technical assistance and customer support.
• Design and deliver product demonstrations tailored to customer needs.
• Prescribe solutions to technical problems and ensure customer satisfaction.

Skills

Strong Communication

Customer Service

Sales Experience

Education

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Job description

At iottag, we specialise in architecting IoT technology ecosystems for Tunnelling and Mining industries, we provide rich data insights to enable critical decision-making for safety, compliance and operational efficiency.

Our intelligent solutions transform environments into smart, efficient, and safe spaces. Through technology agnostic systems and real-time data analytics, we drive innovation in operational intelligence, making us a trusted partner in Digital Transformation for tunnelling and underground mining applications.

Role Description

This is a contract, full time or part time role for the right candidate. The Senior Sales Engineer will be responsible for providing pre-sales, account management and technical assistance, product education, and after-sales support services. They will work closely with the client to provide technical expertise and solutions and will design and deliver product demonstrations tailored to customer needs. The role includes prescribing solutions to technical problems and ensuring customer satisfaction.

Qualifications

• Strong Communication and Customer Service skills
• Experience in Sales and providing technical assistance to customers
• Ability to work independently and part of a team in a hybrid environment
• Bachelor's degree in Engineering, Computer Science, or related field
• Experience with location-aware technologies and sensor data insights is a plus
• Industry experience in Tunnelling or Mining is a major bonus.