Product Sales Engineer (Remote)

Wrk Technologies Inc.; Toronto; Remote; CAD 70,000 - 95,000; Full time

Job summary

A technology company located in Toronto is seeking a Product Sales Engineer to facilitate business growth by delivering customized automation solutions. You will play a vital role in understanding client needs, showcasing product capabilities, and ensuring customer satisfaction through ongoing support. This is an excellent opportunity for a dynamic individual passionate about technology and automation with a strong background in sales engineering.

Benefits

Competitive compensation packages

Health & medical benefits

Work culture that emphasizes product innovation

Qualifications

• 3+ years of experience as a sales engineer or in a business process automation role.
• Strong ability to understand complex business processes and technical concepts.
• Experience delivering training to technical and non-technical audiences.

Responsibilities

• Understand reseller and customer automation needs to provide tailored solutions.
• Participate in sales meetings to provide technical expertise and showcase product value.
• Provide post-sales support, including training and troubleshooting.

Skills

Technical Skills

Presentation Skills

Problem-solving

Analytical Skills

Education

Bachelor's degree in Computer Science, Engineering, Business, or related field

Tools

Integration and automation platforms

CRM systems

ERP systems

Job description

Wrk is a technology company that provides business process automation solutions to streamline business operations and improve efficiency for our customers. At Wrk, we believe automation should be easier to reach for small and medium size businesses. Wrk makes automating almost any business processes possible via our automation platform that orchestrates various automation technologies such as AI, RPA and API. We are passionate about technology and developing strong products and services for the market.

Job Description

We are seeking a dynamic and results-oriented product sales engineer to join our team at Wrk.

As a product sales engineer, you will interface with prospects and resellers to drive business growth by understanding their needs, providing automation solutions and effectively articulating the value of our products and services. Your role is key to bringing the value of business process automation to customers and enabling resellers with the knowledge to succeed.

You will be at the heart of the advent of automation in North American and other English speaking markets, where technology such as AI evolves rapidly and its application is still to be discovered. If you are passionate about automation technologies and applying such technologies to the market, we invite you to apply.

We offer competitive compensation packages, health & medical benefits and a work culture that emphasises product innovation.

Key Responsibilities

Understand reseller and customer automation needs, systems and infrastructure. Align product offerings with their requirements to provide tailored automation solutions.

Provide technical expertise and guidance to customers throughout the sales process or reseller onboarding process.

Understand our product technical capabilities, features, functionalities, benefits and differentiators compared to the competition.

Participate in pre-sales and sales meetings with resellers or prospects to provide product and technical expertise and showcase the value of our solutions.

Conduct product demonstrations to showcase key features and functionalities. Address technical technical questions and enable customers and resellers to make full use of the capabilities of the product.

Contribute to sales strategies, pricing decisions and contract negotiations based on technical considerations.

Collaborate with the internal teams to gather requirements and ensure the successful implementation of solutions using the product.

Provide post-sales support to resellers and customers, including technical troubleshooting and training, until the Customer Success team has been fully taken over, to ensure customer satisfaction with the product and service.

• Stay up to date on industry trends and competitor offerings, and provide feedback and insights from the market to the product development team.
• Working hours : 7 AM EST to 3 PM EST (to manage our clients and partners in the middle-east)

Required skills and qualifications

Bachelor's degree in Computer Science, Engineering, Business, or a related field.

3+ years of experience as a sales engineer or in a business process automation role.

Strong technical skills with a proven ability to understand complex business processes and technical concepts.

Strong presentation and communication skills, with the ability to effectively engage both technical and non-technical stakeholders.

Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.

Proven experience delivering training to both technical and non-technical audiences.

Ability to work in a fast-paced startup environment, managing multiple tasks and projects simultaneously.

Strong problem-solving skills and attention to detail.

Preferred skills and qualifications

Experience with integration and automation platforms (e.g., Zapier, Microsoft Power Automate, Make, Workato, UIPath, or other similar tools) and understanding of APIs.

Past experience in a consulting role to understand diverse business needs from various organizations and apply the best technical solution is an asset.

Familiarity with CRM, ERP, or other business systems.

Experience with automation in industries such as finance and healthcare is a plus.

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Product Engineer • Toronto, ON, Canada

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