Senior Project Manager

University Health Network; Toronto; On-site; CAD 109,000 - 136,000; Full time

Benefits offered by this job

Competitive package

HOOPP pension plan

Transit access

Flexible work environment

Career development

Corporate discounts

Job summary

University Health Network (UHN) is seeking a Senior Project Manager in Toronto, Ontario, to lead large-scale outpatient digital and clinical delivery initiatives within the Connected Care portfolio. You will work with healthcare providers, system admins, and stakeholders to co-design and implement innovative care models enabled by digital solutions.

Reporting to the Director of Outpatient Strategy, you will coordinate cross-functional teams, drive change management, and ensure initiatives align

Qualifications

• Undergraduate degree required in Health Informatics, CS, IE, Business or related field; Master’s preferred
• PMP and Change Management designation an asset
• Minimum 6–10 years healthcare project and management experience
• Experience delivering large, complex projects with multiple stakeholders
• Ability to integrate project and change management methodologies
• Strong communication with senior management and stakeholders
• Independent multi‑project management and prioritization
• Strong interpersonal and leadership skills
• Ability to adapt to a fast-paced, dynamic environment
• Proficient with Windows, MS Office, MS Project

Responsibilities

• Lead and manage multiple projects from initiation to completion within a multi-disciplinary team
• Mobilize and guide a high-performing Connected Care team
• Drive change management and stakeholder communications
• Build and maintain sponsor and stakeholder relationships
• Monitor engagement and project progress, address risks and issues
• Oversee recruitment, staff development, performance management and issue resolution
• Manage program budgets in partnership with finance teams

Skills

Project management

Change management

Communication with senior management

Leadership

Risk analysis

Education

Undergraduate Degree in Health Informatics, Computer Science, Industrial Engineering, Business or related field

Master’s degree in Healthcare Administration, Business Administration or related field (preferred)

Tools

Windows

MS Office

MS Mail/Outlook

MS Project

Job description

Company Description

UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 20,000 members of TeamUHN, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education at UHN and West Park Healthcare Centre. As Canada's top research hospital, the scope of research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN Connected Care Team

The UHN Connected Care team is focused on the belief that to transform care for the future we must transform the experience. We are known for delivering scalable and sustainable solutions to complex health challenges. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

Job Description

Union: Non-Union

Number of Vacancies: 2

New or Replacement Position: New

Sites: Toronto Western Hospital

Department: UHN Connected Care

Reports to: Director

Salary Range: $108,620 - $135,775 per annum

Hours: 37.5 Hours Per Week

Shifts: Monday - Friday

Status: Permanent Full-time. Contingent on continued funding.

Closing Date: September 14, 2026

Position Summary

The Senior Project Manager is a leader within the Connected Care portfolio, reporting to the Director, Outpatient Strategy. UHN is embarking on it's first enterprise-wide outpatient strategic action plan representing more than 300 clinic areas and this role will have a hand in shaping its direction and success. The role(s) will initially focus on Digital & Clinical delivery and adoption across UHN’s outpatient environment. This work supports the broader strategic vision of advancing integrated and patient-centered care across the continuum.

The Senior Project Manager(s) will lead large-scale implementation and work closely with healthcare providers, system administrators, and interest holders across the organization and, as needed, Toronto region. They will facilitate working groups, steering committees, and advisory bodies to co-design and implement innovative models of care enabled by digital solutions.

The Senior Project Manager(s) will ensure that Connected Care initiatives are delivered effectively, sustainably, and in alignment with UHN’s strategic goals and values.

Responsibilities Include

• Lead and manage multiple projectssimultaneously from initiation to completion within a multi-disciplinary team, monitoring deliverables to ensure high-quality and on-budget completion.
• Mobilize and guide a high-performing team to advance strategic initiativeswithin Connected Care and across UHN
• Drive change management and stakeholder communications, maintaining a strong customer service focus across diverse internal and external groups.
• Build and maintain relationshipswith project sponsors and stakeholders at all levels to support successful project and program outcomes.
• Monitor stakeholder engagement and project progress, proactively identifying and addressing risks and issues.
• Oversee human resource functionsincluding recruitment, staff development, performance management, and issue resolution in collaboration with People and Culture and leadership.
• Manage program budgets in partnership with finance teams.

Qualifications

• Undergraduate Degree required in Health Informatics, Computer Science, Industrial Engineering, Business or related field; Master’s degree in Healthcare Administration, Business Administration or related field is preferred
• PMP and Change Management designation an asset
• Minimum 6 -10 years Healthcare Project and Management experience
• Demonstrated track record of successfully delivering large, complex projects, preferably in a public-sector environment with multiple stakeholders is preferred
• Demonstrated ability to integrate both project and change management methodologies effectively
• Ability to communicate effectively with senior management from both internal and external healthcare organizations, and project stakeholders
• Excellent ability to anticipate and analyze risks and issues, explore alternatives, develop appropriate recommendations with project team, subject matter experts and present approach to senior leadership
• Ability to independently manage multiple projects, prioritize multiple conflicting priorities
• Excellent interpersonal and client relationship skills
• Supervisory or managerial experience
• Ability to perform in multiple roles which contribute to project, operational or strategic goals/initiatives
• Strong tactical and good critical strategic thinking
• Proven ability to adapt to a fast-paced, dynamic environment
• Strong presentation, writing, and/or training skills
• Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills
• Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office, MS Mail/Outlook, MS Project

Additional Information

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.