Project & Business Process Analyst - Digital Project Management Office

University Health Network; Toronto; On-site; CAD 74,000 - 111,000; Full time

Benefits offered by this job

Competitive offer packages

HOOPP pension plan

Transit access

Flexible work environment

Development opportunities

Job summary

University Health Network seeks a Project & Business Process Analyst to join the Digital PMO. You will support clinical applications projects, deliver data-driven solutions, and help meet UHN's business objectives through process redesign, software implementation, data analytics and solution design.

The role requires organizing, results-driven collaboration with clinicians, researchers, educators, patients and business areas. 2+ years in PM/analysis and strong analytics are essential.

Qualifications

• Undergraduate degree in Health Informatics or related field required.
• Minimum 2 years of PM, BP/Analysis and Data Analysis experience.
• Knowledge of PM standards (planning, evaluation, risk, benefits realization) preferred.
• Experience leading small projects or workstreams preferred.
• Experience developing business requirements and conducting workflow analysis.
• Experience data analysis to support reporting.
• Experience presenting to management and training/end-user support.
• Experience coordinating or performing application testing preferred.

Responsibilities

• Analyze business needs and contribute to solution scope.
• Support project plans, schedules, budgets, risk management, and status reports.
• Coordinate stakeholder communication, change management, and training.
• Conduct workflow mapping, data analysis, and requirements gathering.
• Coordinate design, build, and testing activities for applications.
• Develop knowledge of digital systems to advance projects.
• Support issue resolution and maintain documentation.
• Lead small projects or tasks as needed.

Skills

Project Management

Data Analysis

Stakeholder Communication

Workflow Mapping

Requirements Gathering

Testing Coordination

Change Management

Meeting Facilitation

Education

Undergraduate Degree in Health Informatics or related field

Tools

MS Office

Planner/Project

MS Visio

Kanban

ServiceNow

Job description

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union:Non-Union
Number of vacancies:1
New or Replacement Position:Replacement
Site:Princess Margaret Cancer Centre
Department:Digital PMO
Reports to:Senior ProjectManager, Clinical Applications
Salary Range: $74,114 to $111,170 annually (Commensurate with experience and consistent with UHN compensation policy)
Hours:37.5 hours per week
Status:Temporary Full-Time, 12 Months
Closing Date: August 28, 2026

Position Summary

TheDigital Project Management Office (PMO)plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.

An exciting opportunity is available to showcase your talents as aProject & Business Process Analystsupporting theClinical Applicationsportfolio. This position will deliver solutions that are data-driven, bring value to our stakeholders, and achieve UHN's business objectives. Weare seeking an organized, results-driven, innovative individual who can support various types of digital projects that support clinicians, researchers, educators, patients, and business areas. These initiatives includeprocess redesign, software implementation, data analytics, and solution selection/design and implementation.

Duties

• Analyze business needs and opportunities, contributing to development of solution scope
• Apply rigorous project management techniques to assist in the preparation and management of project plans, schedules, budgets, risk management plans, and status reports
• Support stakeholder communication and engagement; change management and training
• Conduct workflow review, data analysis, business and technical requirements gathering, and process redesign
• Coordinate system design, application/system build and testing activities
• Develop adequate level of knowledge of the subject matter and digital systems being implemented to effectively move projects forward
• Support problem analysis, data analysis, and issue resolution, maintaining required documentation
• Support meeting administration and facilitation including scheduling project meetings, and taking and distributing meeting minutes
• Lead simple to moderately complex tasks, and sometimes small projects

• Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required
• Minimum 2 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required
• Sound knowledge of project management standards (project planning, implementation, evaluation, risk assessment, benefits realization) preferred
• Experience leading project workstreams or small projects independently preferred
• Experience developing/coordinating the development of business requirements
• Experience in conducting workflow mapping and analysis
• Experience in data analysis to support reporting and assessments
• Experience in supporting delivery of management-level presentations, training and/or end user support
• Experience coordinating or performing application testing preferred(required)
• Experience in applying change management methodologies and tools an asset
• Experience with hardware and/or software vendor relations an asset
• Project Management Professional (PMP) or Change Management certification an asset
• Familiarity with healthcare information systems, interfaces, HL7, ITIL, data centre, network infrastructure, and/or enterprise architecture an asset
• Experience with Epic system an asset, including use, build and/or vendor certified
• Proficient use of office productivity,project management, & scrumsoftware (e.g. M365 tools, MS Planner/Project, MS Visio, Kanban,ServiceNow)

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.