Project Manager - Digital PMO - Clinical Applications Program

University Health Network; Toronto; On-site; CAD 99,000 - 148,000; Full time

Benefits offered by this job

HOOPP pension plan

Transit access

Flexible work environment

Job summary

University Health Network (UHN) is a leading Canadian health system seeking an experienced Project Manager for the Digital PMO. You will lead end-to-end clinical and IT projects, focusing on optimizing Epic Health Information System integrations and scheduling workflows.

Requirements include a minimum of five years in project management, a health informatics or administration degree, PMP designation, and strong communication with technical and non-technical teams.

Qualifications

• Minimum 5 years project management experience
• Undergraduate Degree required in Health Informatics or Administration, Technology, Science, Business, or related field; Masters an asset
• Experience leading end-to-end application, system interfacing/interoperability and IT infrastructure projects required
• PMP designation or equivalent required
• Familiarity with HL7, ITIL, and enterprise architecture is an asset
• Proficient use of office productivity, project management, & scrum software (MS Planner/Project, MS Visio, Jira, ServiceNow)
• Strong communication and customer service skills, ability to work with technical and non-technical teams

Responsibilities

• Create detailed project charters, plans and schedules with stakeholders
• Manage project budgets and documentation
• Lead multi-disciplinary teams and coordinate vendors
• Produce progress reports and presentations for sponsors and executives
• Facilitate requirements gathering, testing and solution implementation
• Drive change management and communication to sustain value
• Support transition to sustainable operating models

Skills

Project management

Stakeholder communication

Budget management

Vendor management

Change management

Team leadership

Education

Undergraduate degree in Health Informatics or Administration

Masters degree an asset

Tools

MS Planner

MS Project

JIRA

ServiceNow

MS Visio

Excel

Job description

UHN is Canada's #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

• Union:Non-Union
• New or Replacement Position:Replacement
• Number of vacancies:1
• Site:Princess Margaret Cancer Centre
• Department:Digital PMO
• Reports to:Senior Project Manager
• Salary Range:$50.63 to $75.95 hourly, or $98,738 to $148,107 annually
• Hours:37.5 hours per week
• Status:Temporary Full-Time, 12 Months
• Closing Date: August 25, 2026

Position Summary

TheDigital Project Management Office(PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value. An exciting opportunity is available to showcase your talents as a Project Manager within UHN Digital. This position will lead key initiatives with moderate to complex scope within the Clinical Applications Program, focused on optimizing UHN’s Epic Health Information System (HIS) and advancing integrated care and interoperability. Key projects will focus on Surgical Data Quality and Validation, Implementation of Scheduling solutions, and eReferral system integrations. The Project Manager will collaborate with a broad range of stakeholders to plan, execute, and sustain clinical application, interoperability, and digital transformation initiatives, while independently leading multiple projects and delivering measurable value through strong project management, relationship building, and change leadership.

Duties

• Create detailed project charters, plans and schedules in collaboration with appropriate stakeholders to establish project scope, schedule, budget, accountabilities, risk, monitoring and controls, and post project audit/evaluation as part of a program roadmap
• Apply rigorous project management, change management, and effective communication across the project lifecycle to manage schedule and milestones using appropriate tools, anticipating and troubleshooting issues to minimize the hospital’s exposure to risk
• Manage and maintain project budget and other project documentation following project management best practices
• Collaborate with Digital and business areas to prioritize upcoming projects, develop project budgets and ensure available resources
• Deliver progress reports, requirements documentation, and presentations to project stakeholders, sponsors and executive-level leaders
• Manage procurement of goods and services, vendor contracts, relationships and delivery
• Apply breakthrough design ideation, integrating emerging technologies, and incorporating subject matter expertise and data-driven evidence to create holistic solutions that meet business requirements and establish best practices and standards
• Collaborate and facilitate requirements gathering, testing and solution implementation within a multi-disciplinary team environment, including executives, managers, clinicians, business teams, technical stakeholders and vendors
• Drive business insight and demonstrate benefits of implemented initiatives to the organization by applying sound data analysis, data quality, data reporting and visualization
• Effectively implement and sustain organizational change by applying rigorous change management and communication practices
• Facilitate development of operational model and plans for transitioning to a sustainable state
• Coach and manage project teams

• Minimum 5 years project management experience or equivalent required
• Undergraduate Degree required in Health Informatics or Administration, Technology, Science, Business, or related field required. Masters degree an asset
• Experience leading end-to-end application, system interfacing/interoperability and IT infrastructure projects required
• Excellent communication and customer service skills, with the ability to communicate effectively with technical and non-technical teams
• Strong analytical, prioritization and organization skills, with attention to detail
• Flexibility to work effectively in a dynamic and fast-paced environment
• Experience in formal procurement processes, contract negotiations, and vendor management preferred
• Project Management Professional (PMP) designation or equivalent required
• Familiarity with healthcare information systems, interfaces, HL7, ITIL, and/or enterprise architecture an asset
• Experience with cyber security and privacy regulations an asset
• Experience or knowledge using Epic an asset
• Experience with referral workflows/systems and provincial projects an asset
• Other certification (Lean/Six-Sigma Black Belt, ITIL, IIBA, Change Management) an asset
• Proficient use of office productivity, project management, & scrumsoftware (e.g. M365 tools, MS Planner/Project, MS Visio, Kanban, Atlassian JIRA, ServiceNow)
• Supervisory or managerial experience preferred

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.