Senior Payroll Specialist

Dayforce; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Dayforce is seeking a Payroll Specialist III to join our Managed Team. The role focuses on delivering end-to-end payroll services for clients, including benefits and tax components, with emphasis on accuracy and client satisfaction.

The ideal candidate will have substantial payroll experience, strong knowledge of benefits, workforce management, and tax, and the ability to interface with clients to resolve complex issues.

Qualifications

• Two years of U.S. payroll processing experience in a high-volume operation.
• Experience in payroll outsourcing or consulting industry is preferred.
• Experience and clear understanding of payroll, benefits, taxation, and applicable legislative requirements.
• Ability to resolve client issues and provide superior customer service to internal and external partners.
• Excellent verbal and written communication skills.

Responsibilities

• Process all aspects of the payroll cycle including tax, benefits, garnishments, and other components; ensure accuracy and timely transmission.
• Process payroll-changing events, tax forms, payments, and payroll processing for assigned clients.
• Perform quality control and auditing to maintain low error/defect rates.
• Collaborate with cross-functional partners to resolve payroll matters and client inquiries.
• Provide payroll support services to clients per contracts, legislative requirements and SLAs.
• Maintain understanding of customers' requirements and ensure services meet contractual obligations and SLAs.
• Create, update, and review standard operating procedures; perform quarterly reviews.
• Own deliverables and projects from start to finish.
• Manage tasks in the case management system with complete and timely documentation.
• Proactively manage quarter- and year-end payroll auditing and processing.

Skills

Payroll processing

Client service

Communication skills

Analytical skills

Time management

Tools

Dayforce HCM

Microsoft Excel

Case management system

Job description

Dayforce is seeking a Payroll Specialist III to join our Managed Team. The role focuses on delivering end-to-end payroll services for clients, including benefits and tax components, with emphasis on accuracy and client satisfaction.

The ideal candidate will have substantial payroll experience, strong knowledge of benefits, workforce management, and tax, and the ability to interface with clients to resolve complex issues.