Senior National eCommerce Account Manager (Hybrid)

Stanley Black and Decker; Mississauga; Hybrid; CAD 140,000 - 167,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus

Hybrid work environment

Comprehensive benefits package

Company cell phone and laptop

Collaborative team

Career growth opportunities

Employee Product Purchase Program

Stock options discounts

GoodLife Fitness discounts

Safety shoes reimbursement

Job summary

Stanley Black & Decker in Mississauga, Ontario, is seeking a National Account Manager, eCommerce to own the Amazon Canada 1P business and drive sales, profitability, and strategic growth. This role reports to the VP, Retail Sales and collaborates with cross‑functional partners across sales, finance, supply chain, marketing, and operations.

You will develop plans, manage inventory, lead negotiations, and mentor a direct report while aligning with North American eCommerce strategies.

Qualifications

• Bachelor’s degree required; 5+ years in sales/eCommerce/account management; direct experience with Amazon or major eCommerce customer; strong planning, forecasting, negotiations, and profitability focus; cross-functional collaboration with supply chain, finance, marketing, and operations; advanced Excel/Power BI aptitude; excellent communication and project management.

Responsibilities

• Own the Amazon Canada 1P business and lead commercial strategy with accountability for sales growth, profitability, market share, and P&L delivery.
• Develop and execute annual/quarterly business plans aligned to priorities and opportunities.
• Build strong relationships with Amazon stakeholders and lead business reviews, negotiations, and program execution.
• Own forecasting and inventory planning with supply chain and operations to ensure in-stock performance and minimize barriers.
• Lead promotional planning and funding in partnership with Channel Marketing and Amazon.
• Manage item lifecycle, PDP readiness, content accuracy, and catalog issue resolution in Vendor Central.
• Oversee Amazon advertising investments and budgets to drive traffic, conversions, and profitable growth.
• Review deductions and account charges; lead reporting and performance analysis for leadership review.

Skills

Account management

Forecasting

Cross-functional collaboration

P&L ownership

Analytical thinking

Data interpretation

Communication

Project management

Education

Bachelor’s degree in Business, Marketing, Sales, Finance, or a related field

Tools

Excel

PowerPoint

Power BI

Amazon Vendor Central tools

Job description

Stanley Black & Decker in Mississauga, Ontario, is seeking a National Account Manager, eCommerce to own the Amazon Canada 1P business and drive sales, profitability, and strategic growth. This role reports to the VP, Retail Sales and collaborates with cross‑functional partners across sales, finance, supply chain, marketing, and operations.

You will develop plans, manage inventory, lead negotiations, and mentor a direct report while aligning with North American eCommerce strategies.