Senior Manager, Training

McKesson; Mississauga; Hybrid; CAD 98,000 - 165,000; Full time

Job summary

McKesson Canada Specialty Health is seeking a Senior Manager of Training to lead a dynamic team focused on developing impactful training programs that enhance staff performance and ensure excellent service delivery. This pivotal role involves collaboration across business units to improve the learning experience and operational excellence.

Benefits

Competitive compensation package

Annual bonus opportunities

Long-term incentive opportunities

Qualifications

• Minimum 5 years of experience in developing and managing training programs, preferably in healthcare.
• Proven experience in corporate training, learning and development, or HR training leadership roles.

Responsibilities

• Develop and implement a comprehensive training strategy aligned with business goals.
• Lead and mentor training professionals to deliver high-quality training solutions.
• Ensure training initiatives are strategically aligned with business unit objectives.

Skills

Leadership

Communication

Project Management

Proficiency in Learning Management Systems

Education

Post-secondary education in Human Resources

Adult Education

Organizational Development

Tools

Cornerstone OnDemand

Articulate

Absorb

Microsoft Office Suite

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

McKesson Canada Specialty Health is seeking a dynamic Senior Manager of Training to lead a high-performing training team and serve as a strategic partner across our business units. This role is pivotal in designing and executing impactful training programs that elevate staff performance and ensure exceptional service delivery to patients and customers.

Location: 2300 Meadowvale Boulevard Mississauga, ON
*This is a hybrid role, requiring on-site presence at the office two days per week

Key Responsibilities

• Develop and implement a comprehensive training strategy aligned with business goals, with a focus on healthcare and pharmaceutical operations.
• Lead and mentor a team of training professionals to deliver high-quality, scalable training solutions.
• Collaborate with cross-functional teams to assess training needs and deliver targeted learning programs that enhance the customer and patient experience.
• Ensure training initiatives are strategically aligned with the objectives of McKesson Canada Specialty Health’s business units.
• Oversee the creation and maintenance of onboarding programs for new and returning staff, ensuring compliance with healthcare regulations and internal policies.
• Drive continuous improvement through training that supports operational excellence and quality enhancement.
• Partner with stakeholders to deliver change management training for new systems, processes, and strategic initiatives.
• Support sales enablement through training that effectively communicates McKesson’s value propositions in the healthcare and pharmaceutical space.
• Ensure effective delivery of both in-person and virtual training sessions; monitor and evaluate training effectiveness using performance metrics.
• Present complex information in a clear, engaging manner to diverse audiences, including senior leadership.
• Manage and optimize training systems and platforms (e.g., Cornerstone OnDemand, Absorb).
• Keep training content current and aligned with industry standards, innovations, and compliance requirements.
• Stay abreast of trends in healthcare training, adult learning, and e-learning technologies.

Minimum Qualifications

• Minimum 5 years of experience in developing and managing training programs, preferably within the healthcare or pharmaceutical sectors.
• Post-secondary education in Human Resources, Adult Education, Organizational Development, or a related field.
• Proven experience in corporate training, learning and development, or HR training leadership roles.

Key Competencies

• Strong understanding of healthcare operations, pharmaceutical services, or specialty health programs.
• Bilingualism (French/English) is an asset.
• Demonstrated leadership in managing and inspiring training teams.
• Excellent communication and case management skills.
• Proficiency in learning management systems and training tools (e.g., Cornerstone OnDemand, Articulate, Absorb).
• Strong project management skills with the ability to prioritize and meet deadlines.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Strategic thinker with a proactive approach to identifying and implementing improvements.
• Highly organized, detail-oriented, and decisive.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$98,700 - $164,400

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!