Senior Manager, Intelligent Process Excellence

BMO; Toronto; On-site; CAD 86,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a senior process leadership role in Canada to design, implement and govern cross-functional processes that align with business strategy and customer experience. The role emphasizes risk management, stakeholder collaboration and performance measurement.

Leaders are expected to drive strategic initiatives, manage change, and deliver measurable improvements while maintaining compliance with regulatory requirements and the bank's risk framework.

Qualifications

• Typically 7+ years of relevant experience and/or certification in related field.
• Possesses a deep understanding of and problem solving ability for issues within the business/group.
• Knowledge of business analysis, project delivery practices and standards across the project lifecycle - Expert.
• Knowledge of business/group processes, procedures and controls - Expert.
• Understanding of risk, regulatory and compliance requirements - Expert.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.

Responsibilities

• Provides strategic input into business decisions as a trusted advisor.
• Leads change management programs and develops the communication strategy.
• Designs, documents and streamlines processes for better efficiency.
• Monitors performance and ensures adherence to risk, regulatory and compliance standards.
• Collaborates with senior leaders to drive strategic initiatives and ROI.

Skills

Business analysis

Project delivery

Risk & compliance

Verbal & written communication

Analytical thinking

Influence skills

Collaboration

Job description

BMO Financial Group is seeking a senior process leadership role in Canada to design, implement and govern cross-functional processes that align with business strategy and customer experience. The role emphasizes risk management, stakeholder collaboration and performance measurement.

Leaders are expected to drive strategic initiatives, manage change, and deliver measurable improvements while maintaining compliance with regulatory requirements and the bank's risk framework.