Process Excellence Manager, Lean Six Sigma & Transformation

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 97,000 - 137,000; Full time

Job summary

The Toronto-Dominion Bank is seeking a seasoned process improvement professional in Toronto, ON. You will lead cross‑functional initiatives, leverage advanced analytics and data modeling to drive measurable efficiency and financial benefits, and guide stakeholders through evidence-based decisions.

Responsibilities include translating practical problems into statistical solutions, mentoring teams, and ensuring risk and control standards are met while aligning with enterprise priorities and a

Qualifications

• 7+ years of relevant experience in process improvement or transformation.
• Experience leading cross-functional process improvement initiatives.
• Knowledge of Lean, Six Sigma, Agile, Design Thinking, BPM, or Continuous Improvement methodologies.
• Experience with BPM/workflow tools and enterprise platforms.

Responsibilities

• Contribute to the strategic direction of the business/function.
• Lead data-driven recommendations and forecast benefits.
• Analyze data and translate problems into statistical models.
• Collaborate with stakeholders across business lines to improve processes.
• Ensure risk controls and compliance in programs and initiatives.

Skills

7+ years experience

Lean Six Sigma Black Belt

Big Tech experience

Education

Undergraduate degree or relevant professional certifications

Master's degree preferred

Bachelor's degree required in Business Administration, Accounting, Finance, Information Systems, Industrial Engineering, Operations Management, or related field

Tools

Visio

Lucidchart

Signavio

ARIS

Job description

The Toronto-Dominion Bank is seeking a seasoned process improvement professional in Toronto, ON. You will lead cross‑functional initiatives, leverage advanced analytics and data modeling to drive measurable efficiency and financial benefits, and guide stakeholders through evidence-based decisions.

Responsibilities include translating practical problems into statistical solutions, mentoring teams, and ensuring risk and control standards are met while aligning with enterprise priorities and a