Senior Manager, Business Operations

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

RBC is seeking a Senior Manager, Business Operations to lead vendor relationships and support operations transformation. The role requires strong analytical skills, vendor management experience, and the ability to interact effectively at all organizational levels.

Benefits

Bonuses

Flexible benefits

Competitive compensation

Stock options

Leadership support for development

Qualifications

• 3-5 years of experience in a vendor/procurement role.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage and support GAM’s supplier and third-party landscape.
• Serve as the key contact for new vendor contracts and negotiations.
• Support projects related to cost management and optimization.

Skills

Analytical Thinking

Business Operations

Decision Making

Vendor Management

Risk Management

Education

Post-secondary or undergraduate business degree

Job description

Job Summary

Job Description

What is the opportunity?

The Senior Manager, Business Operations will provide leadership for RBC Global Asset Management’s (GAM) vendor supplier relationships, including vendor risk management and support for GAM’s Operations Transformation initiatives. This role involves providing administrative, analytical, and advisory support to senior management and key teams. The Senior Manager will develop performance metrics, benchmarking assessments, and business analyses to identify opportunities and challenges for management review.

What will you do?

1. Manage and support GAM’s supplier and third-party landscape.
2. Serve as the key contact for new vendor contracts and renewal negotiations.
3. Align GAM with RBC enterprise vendor risk management policies and procedures.
4. Act as the Single Point of Contact for all vendor-related requests.
5. Manage contracts and monitor vendors and licensing usage, identifying savings opportunities.
6. Support projects related to cost management, revenue enhancement, and optimization initiatives, including ad-hoc research and due diligence.

What do you need to succeed?

Must Have

• 3-5 years of experience in a vendor/procurement role or equivalent, preferably with asset management knowledge.
• Post-secondary or undergraduate business degree.
• Strong organizational skills, attention to detail, and ability to manage time effectively in a fast-paced environment.
• Excellent problem-solving, analytical, interpersonal, oral, written, and presentation skills.
• Ability to interact effectively at all organizational levels and maintain strategic relationships.

Nice to Have

• Negotiation and customer service experience.
• Financial management experience.
• Ability to organize and track multiple data sets.

What’s in it for you?

We foster a culture of growth, collaboration, and community impact. Our benefits include a comprehensive Total Rewards Program, leadership support, meaningful work, and opportunities for advancement across various roles and locations.

• Bonuses, flexible benefits, competitive compensation, and stock options where applicable.
• Leadership support for your development.
• Opportunity to make a lasting impact.
• Work in a dynamic, collaborative, and high-performing team.
• Challenging work with increasing responsibilities.
• Access to diverse job opportunities across regions.

Job Skills

Analytical Thinking, Business Operations, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Investment Management, Long Term Planning, Operational Delivery, People Management, Risk Management, Taking Initiative, Time Management, Vendor Contracts, Vendor Management, Vendor Risk Management

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W, TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full-time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-05-16

Application Deadline: 2025-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is key to our growth. We support our employees to perform at their best, collaborate effectively, and grow professionally, fostering a culture of respect and opportunity for all.

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