Senior Manager, Business Operations Special Projects

Equinix; Toronto; On-site; CAD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a Catalyst Team Senior Manager to lead special projects aimed at solving complex problems for the executive team. This role involves driving initiatives, mobilizing cross-functional teams, and crafting strategic recommendations. The ideal candidate will possess strong project management skills, emotional intelligence, and the ability to navigate ambiguity. Join a forward-thinking company that values diversity and offers endless opportunities for professional growth and development in a collaborative environment.

Qualifications

• 5+ years of relevant experience; management consulting experience preferred.
• Results-driven problem solver with critical thinking and analytical skills.
• Proven experience in project management.

Responsibilities

• Lead 1-2 Catalyst projects, serving as the primary driver and facilitator.
• Conduct research, analyze data, and provide actionable insights.
• Develop and implement change and project management strategies.

Skills

Management Consulting

Critical Thinking

Analytical Skills

Project Management

Communication Skills

Emotional Intelligence

Job description

Who are we?

Equinix is the world’s digital infrastructure company , operating over 26 0 data centers across the globe . Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Business Operations Catalyst team is an internal sprint team driving special projects for the executive team, focusing on solving complex problems to achieve specific goals. Typically, we lead initiatives lasting 3 to 6 months, aiming to swiftly mobilize cross-functional teams to make decisions and develop actionable plans. After achieving our engagement objective , we transition the work to the long-term functional owner for continued execution. Acting as internal management consultants, the Catalyst Team identifies opportunities, crafts recommendations and implements strategies to help the company reach its goals.

In the role of Catalyst Team Senior Manager, you will lead 1-2 Catalyst projects simultaneously, serving as the primary driver , problem- solver and facilitator of the project’s execution strategy . In this role, you will thoroughly investigate challenge s , build an effective cross-functional team, design a comprehensive pro ject strategy and plan, provid e thought leadershi p , and facilitate decision -making to guide the projects towards successful outcomes .

Responsibilities

Strategy and Leadership

• Clearly understands and communicates the vision and objectives of the project

• Provides day-to-day direction to the team and guides the business leads

• Partners with Catalyst Team Senior Director to ensure the team is setup for success and removes barriers such as identifying resources, securing funding, and driving alignment

• Leads and mentors the Catalyst Analysts and program core team, providing consistent feedback to improve the team’s effectiveness

Problem Solving and Decision Making

• Conducts research, performs benchmarking, summarizes best practices, gathers and analyzes data , determines gaps, identifies root causes , and distills insights

• Assesses analyses and recommendations from multiple angles driving to the right conclusion balancing cross-functional priorities, customer needs, and our strategy

• Evaluates and queues up decision options with recommendations to the program team, s teer ing c o mmittee and executive sponsor

• Manages cross-functional discussions to resolve issues, address challenges, make decisions, and drive prioritization

Change Management and Program Management

• Establishes the charter and program structure

• Translates findings and vision into an implementation approach and project plan

• Champions change throughout the project. Drives project team alignment from problem identification through recommendations and implementation

• Develops and implement change and project management strategies. Applies appropriate best practices, tools, and methodologies

• Tracks the project status. Identifies , monitors and escalates risks, actions, and decisions

• Measures and communicates progress to the program team, SteerCo and key stakeholders

Qualifications

The ideal candidate would demonstrate the following attributes:

• 5 + years of relevant experience; management consulting experience preferred

• Results-driven problem solver with critical thinking and analytical skills

• Quick learner and ability to think on your feet

• High emotional intelligence and ability to influence

• Tenacity to push through challenges and solve hard problems

• Ability to pivot between the big picture and the details

• Executive presence and strong communication skills

• Proven experience in project management

• Skilled in navigating ambiguity

• Strong ability to synthesize, distill, and simplify information

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.